AutoNation Honda Tucson Auto Mall - Service Center

I’ve always thought that Autonation Honda took care of my car to the best of performance. In January of 2021 the brakes were grabbing and Autonation replaced the components. In August 2021 the brakes were gr car to the best of performance. In January of 2021 the brakes were grabbing and Autonation replaced the components. In August 2021 the brakes were grabbing again and Autonation repaired them again. In January and August we paid full price for the repairs. In March of 2022 the brakes were grabbing again this time Autonation replaced the rotors and the brake pads with genuine Honda parts completely at their cost. In January and August 2021 they had not used genuine Honda parts. I am a satisfied customer and am hopeful that this was just a fluke. More

The staff was helpful and friendly. The estimated time for work done was accurate. Communication about what was needed was clear. The estimated time for work done was accurate. Communication about what was needed was clear. More

We have been leasing cars from this dealership for many years and for the most part have found them to be fair. years and for the most part have found them to be fair. More

John was my service representative and got me in and out with spectacular service. They are professional. with spectacular service. They are professional. More

Great service, Greg is very professional. He always goes the extra mile. At the end of the day, he saved me money and accomplished everything that I needed done. He always goes the extra mile. At the end of the day, he saved me money and accomplished everything that I needed done. More

Our service manager carefully reviewed all of the necessary repairs and maintenance needs during the repair and at the end. He explained/ answered all the questions I had. Was very helpful and every necessary repairs and maintenance needs during the repair and at the end. He explained/ answered all the questions I had. Was very helpful and everything was done in 2 days despite our not having an appt. We really like this Honda dealership for the people and service. More

The service agent was friendly and courteous and the car was ready when he said it would be. was ready when he said it would be. More

I was glad to see there were some more comfortable chairs in the waiting room this time. in the waiting room this time. More

They had my car done exactly on time which was important since I had to stay and wait for it. since I had to stay and wait for it. More

Were able to provide the service I needed to keep my 2006 Accord in excellent driving condition. Accord in excellent driving condition. More