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AutoNation Honda Tucson Auto Mall - Service Center

Tucson, AZ

4.7
1,180 Reviews

1,180 Reviews of AutoNation Honda Tucson Auto Mall - Service Center

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April 22, 2022

Mr Herman was professional and personable. He kept me informed at all stages even though it was routine car care Apprised-me of be possible alerts for future. It’s about establishing a rap More

by Beverly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Beeman
Apr 25, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi Beverly, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

April 22, 2022

My service advisor was great! I took it in for an scheduled maintenance. He listened to the other small problem. It was taken care of in a timely manner. I would definitely recomm More

by Excusme22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Apr 25, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 22, 2022

Excellent service taking carte of the recall problem. Gregg Cheesbrough explained everything. Thank you. Bill Hall More

by gechiak1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Apr 26, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, we are pleased to hear you had such a positive experience with us, Feel free to stop by if you ever need any more help.

April 20, 2022

Excellent service! What more can I say to get fifteen words other than what was said—ridiculous! More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Apr 23, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi Bill, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 20, 2022

I always have a pleasant experience when taking my car in for service. Greg works hard to make sure my car is maintained to manufacture’s recommendations & gives me all the available discounts which I apprec More

by ted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg C, Peter Ta
Apr 23, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi Ted, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 19, 2022

Auto Nation Honda is a well run friendly place. They do great work and are on time with ther estimates. I will continue scheduling our maintenance on both our Hondas at Auto Nation. More

by Rp.murray57Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Cheesboro
Apr 22, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 18, 2022

Was easy to book appt and tech was good at explaining services needed. Wait during service was a little long. More

by Cbenefield51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Beeman
Apr 21, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 18, 2022

Shocked at this dealership’s charges and hidden costs for my recent major service. $180 for an oil change and $50 for “battery service” (even though the “free” safety inspection indicated no action required) More

by BobR
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg
Apr 22, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Honda Tucson Auto Mall take our reviews very seriously. If you'd like, please contact our General Manager at (520) 549-2238. We'd appreciate the chance to make your experience a positive one.

April 15, 2022

We worked with Greg at Honda and he did a wonderful job and kept us informed during our service. More

by mmonreal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Cheesebourough, Peter Ta
Apr 18, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your kind review; we are happy to pass along your comments to Greg here at AutoNation Honda Tucson Auto Mall! Please don't hesitate to reach out if there's anything additional we can do for you.

April 15, 2022

They were very nice did a check on my car to see what I needed and called my extended warranty did not cover it so will have to wait to get it done with them so please keep up the great job you all do Thna More

by lalbino50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Apr 18, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

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