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AutoNation Honda Tucson Auto Mall - Service Center

Tucson, AZ

4.6
1,187 Reviews

1,187 Reviews of AutoNation Honda Tucson Auto Mall - Service Center

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April 29, 2022

Good dealership. Good service. Service person Greg was extremely helpful. There was a significant issue and he actually took me back to the shop to discuss with More

by TomD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg (Cheesbrough?)
May 02, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

April 28, 2022

Had a tire blowout on highway 10. Highway patrol put on the spare and said we needed to have a new tire put on asap as we had 100 miles to get home. Searched the nearest Honda dealers More

by abstauder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Phelps
May 02, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

April 28, 2022

My service advisor, John does a great job. Always keeps me informed on the progress of my car More

by vicmongelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Beeman, Peter Ta
Apr 30, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your kind review; we are happy to pass along your comments to John here at AutoNation Honda Tucson Auto Mall! Please don't hesitate to reach out if there's anything additional we can do for you.

April 28, 2022

Very nice trip to the dealer and was out on time! Service writer was excellent! More

by roger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
May 02, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 28, 2022

Knowledgeable and friendly staff, always a great experience. Highly recommend the sales and service departments. More

by Neesie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
May 02, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

April 28, 2022

John was very helpful and gave clear information. The estimated wait time was spot on. More

by jkosanke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
May 02, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

April 27, 2022

Gregg and Arturo were both awesome to work with. Highly recommend this service department. Very willing to help More

by greghead34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Cheesbrough
Apr 29, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Honda Tucson Auto Mall and we hope to be of service again in the future.

April 27, 2022

Gregg was super helpful and polite. Mechanic Charlie was thorough in his inspections and rode with me in my car so that I could point out a noise. More

by erligirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg and Charlie
Apr 29, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 27, 2022

They took my car to the service area on time.  The quality and professionalism of the service advisor and technician was excellent More

by azgeezer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Apr 29, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 27, 2022

They do a great job and are very efficient, courteous and helpful I spent about $1000 bucks for a 60K maintenance checkup. Just wished that they would have washed my car for that. The least they could More

by bkgrogan47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Apr 30, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to leave us feedback. If you would be willing to give us another chance in the future, please reach out to our General Manager at (520) 549-2238. We would appreciate the chance to turn your experience around.

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