Back

AutoNation Honda Tucson Auto Mall - Service Center

Tucson, AZ

4.6
1,188 Reviews

1,188 Reviews of AutoNation Honda Tucson Auto Mall - Service Center

Sort by
June 27, 2022

The entire staff was extremely friendly and helpful. Very pleased with the service. Thank you More

by benguyr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Jun 30, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Tucson Auto Mall. We are always more than happy to assist you if anything else comes up. Take care!

June 26, 2022

Great service! ! Team really connects to find and explain conditions, which helped prioritize if issues to address. More

by Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg C
Jun 27, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi Smith, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 26, 2022

Did what they were supposed to. Friendly and competent. Even with an appointment, it does take a long time, but I knew that going in. More

by fredkimball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg C.
Jun 27, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

June 25, 2022

John was very professional and kept me up to date concerning the progress on my car. More

by jlabuda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Beeman
Jun 28, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi jlabuda, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

June 25, 2022

Friendly service advisor. Easy to make an appointment. Took longer than I would have thought though. Also no car wash. More

by dannmiller51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Greg
Jun 28, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (520) 549-2238. We would appreciate the chance to turn your experience around.

June 25, 2022

Service advisor was friendly and quick to get to me. Vehicle was returned pretty quickly and as promised. More

by hbfwe19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cantvremember her name
Jun 25, 2022 -

hbfwe19 responded

Hi

June 24, 2022

I love its efficient and the personableness of the employees. The lounge and waiting areas are very pleasant, and it's great that WiFi is available for those of us who need to work while waiting. More

by shadow1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Beeman was my service coordinator. He's been very helpful and patient. He recognized me from his previous dealership, and he's a consummate customer service deliverer. He learned and used my car's name, and I find that very charming.
Jun 27, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

June 24, 2022

Scott Evans was very helpful taking care of my car. I needed a new battery and did not have an appointment. Scott was able to get battery replaced and have oil change, tire rotation, and car check-up More

by bethgbarry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Evans
Jun 28, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 24, 2022

Jon Phelps showed me a video confirming there were no oil leaks. Then Scott came over and reviewed my concern of a possible oil leak with the mechanic who serviced my car. The three of us decided the stains More

by watkins4az
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Phelps
Jun 28, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 23, 2022

I come back to Autonation Honda for one reason, Greg Cheesbrough. He is always professional courteous and knowledgeable. Have been buying Honda's for over twenty years from Dobbs /Autonation. He makes More

by jackorpamking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Cheesbrough. Service Advisor
Jun 27, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Tucson Auto Mall. Thank you, and have a fantastic day!

...
54
...