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AutoNation Honda Tucson Auto Mall - Service Center

Tucson, AZ

4.6
1,188 Reviews

1,188 Reviews of AutoNation Honda Tucson Auto Mall - Service Center

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July 04, 2022

Autonation Honda is the place to get my car taken care of on service needs. During this appointment, my representative John Beeman was great to work with from start to finish! Kept me up to date on my car's More

by autoreviewer12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Beeman
Jul 06, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 02, 2022

My service rep is Greg Cheesbrough, he is an excellent representative, and looks out for problems with my car. And he informs me of any updates or service work needed. He has been my contact for many year More

by ggrove7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Cheesbrough
Jul 04, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 02, 2022

Great service department. Greeted right away by Henry at the service drive and he got me in touch with Gregg my service advisor. Vehicle was promised at the time he quoted. More

by calvin.l.lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg and Henry
Jul 05, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi Calvin, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 01, 2022

Highly polite and efficient! ! Since I have to wait for the servicing instead of being picked up, I enjoy the excellent arrangements for hanging out. More

by Joyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Jul 04, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi Joyce, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

Jul 04, 2022 -

Joyce responded

Glad you exist!!

July 01, 2022

Service writer was friendly, courteous, knowledgeable. Service writer explained all reports from Service personnel. Service was completed rapidly with no issues. More

by alwurtz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember her name. My age not a Service Writer problem
Jul 04, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 01, 2022

I have dealt with Auto Nation for several years now and the sales part of AutoNation has not been as kind as I had hoped. I will keep comming back as the service department is one of the best in town. Joh More

by Kadave99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Jul 04, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

July 01, 2022

Excellent service on our 2014 CR-V; John Beeman was excellent in explaining everything about my service and costs, including estimates for items needing work in the future. More

by EricN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Beeman
Jul 04, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Dec 12, 2022 -

EricN responded

Excellent sales help buying our 2023 Odyssey, continuing great maintenance from Service Department.

June 30, 2022

I have been taking my Honda Civic to AutoNation Honda since new. Now has 90k miles. My regular service advisor, Gregg C., is a pleasure to work with. Always makes me feel welcome, like an old friend. More

by Todd L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Cheesbrough
Jul 04, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello Todd, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

June 30, 2022

The young lady that helped me with my oil change was super nice and helpful. She answered my questions and did a great job. More

by Russ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't, know, names
Jul 04, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello Russ, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

June 30, 2022

Gregg is truly an asset to your company. I’ve been dealing with Gregg, the Service Manager, for over 5 years. Gregg is experienced, knowledgeable, professional, attentive, and polite, he ex More

by Linda B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Cheesbrough
Jul 04, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello Linda, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

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