AutoNation Honda Tucson Auto Mall - Service Center

Quick and easy to make an on-line appointment. Great communications by Service center. Waiting area was clean and comfortable. Great communications by Service center. Waiting area was clean and comfortable. More

Came in without appointment for a weak battery problem. Desiree took care of it efficiently and get the battery replaced at reasonable cost within 1.5 hour. Desiree took care of it efficiently and get the battery replaced at reasonable cost within 1.5 hour. More

Service Advisor Dallas took very good care of my issues. A part needed to be ordered and he arranged for another Advisor to help me the next day when the part was available. I appreciate the attention to A part needed to be ordered and he arranged for another Advisor to help me the next day when the part was available. I appreciate the attention to detail and courtesy in making sure my car was completed. More

Brought my Honda in with a 3rd party extended warranty. They kept my car for 4 days, refused to wait on hold to get authorization to complete repairs -LAZY. Mocked me while I was on the phone holding wit They kept my car for 4 days, refused to wait on hold to get authorization to complete repairs -LAZY. Mocked me while I was on the phone holding with them for 6mins to another customer -ENTITLED. Complained to the Supervisor who then also refused to wait on hold for service. Ended up taking it to a hungry company that is now receiving $4800 for the repairs that were needed because this new company was not lazy, and actually put in the work to work with the insurance company, now they get that fat fat cash, too bad the dealership was such a turd and unmotivated to actually work. 4 days I'll never get back, who refuses to work then refuses to call me to tell me whats going on for 4 days, I ended up driving an hour to hold their hand, and they still refused to help. Truly, unbelievable More

John was amazing! He was very helpful and kind. His customer service exceeded expectations in very way. All the staff there were super nice. Loved the environment. The He was very helpful and kind. His customer service exceeded expectations in very way. All the staff there were super nice. Loved the environment. The service was amazing! Will definitely be going back! More

Gregg was the best service rep I’ve dealt with at Auto Nation since I purchased my car. Nation since I purchased my car. More

I've been using this dealer for service for a few years now. Everyone is courteous and their work is top-notch. now. Everyone is courteous and their work is top-notch. More

We'd been having battery problems (non-Honda battery) and brought car in for service. We were greeted immediately and vehicle was expeditiously checked thoroughly and new Honda battery installed. Great ser brought car in for service. We were greeted immediately and vehicle was expeditiously checked thoroughly and new Honda battery installed. Great service and friendly and helpful staff. More

I have been going to Honda/and now AutoNation Honda for several years. My husband & I bought 3 cars from them & loved every one!! The Honda Accord, the Honda Civic & now our last one is the Honda CRV. N several years. My husband & I bought 3 cars from them & loved every one!! The Honda Accord, the Honda Civic & now our last one is the Honda CRV. No problems with any of them & when taking them in for the service each time got extra special care. Thank you so much!! More

I had not been at the dealership in a few months. I was happily surprised about the changes that were made in the waiting area for the service area. Nice going. I was happily surprised about the changes that were made in the waiting area for the service area. Nice going. More