AutoNation Honda Tucson Auto Mall - Service Center

I bought my car here in 2018 and have used their service department since for my car's maintenance. John Beeman has been amazing since he arrived in explaining my one challenge and helping make sure I was department since for my car's maintenance. John Beeman has been amazing since he arrived in explaining my one challenge and helping make sure I was comfortable with the process and even offered some ice cream while I waited so I didn't melt. Even though they are across town, I will keep coming here regularly so they can provide my great car with the great care it deserves. More

No record of appointment, I showed them my email confirming appointment. Said they would service my car and it should be ready in 1 to 1 1/2 hours, it took almost three hours, confirming appointment. Said they would service my car and it should be ready in 1 to 1 1/2 hours, it took almost three hours, More

Have worked with Greg for the last 5 years scheduling service for my CR-V. Honest, straightforward, and always helpful. service for my CR-V. Honest, straightforward, and always helpful. More

John Beeman did an outstanding job taking care of us and our issue with our Ridgeline truck. He communicated with us and kept us in the loop of what was being done. He’s awesome! our issue with our Ridgeline truck. He communicated with us and kept us in the loop of what was being done. He’s awesome! More

I've been using this dealership for service since 1993. I always have had fair, honest and reliable service for my cars. Recently, I had my Accord in for new rotors and it was done in a reasonable amount I always have had fair, honest and reliable service for my cars. Recently, I had my Accord in for new rotors and it was done in a reasonable amount of time and the brakes now work properly. This price, I believe, was competitive with what independent mechanics charge per hour. I will continue to use this dealership to not only service my Honda, but also my Miata and Toyota. More

Jonathan Phelps was great! In and out car was fine. Glad he got me right in. In and out car was fine. Glad he got me right in. More

John Beeman is an excellent service rep. Chris the mechanic is an expert in his field. We have brought both our Hondas to Autonation for service for 20 years! Great dealership. Chris the mechanic is an expert in his field. We have brought both our Hondas to Autonation for service for 20 years! Great dealership. More

The team services my van within the quoted time. The advisor also procured a ride to and from the mall while the van was serviced. Very professional and first-rate customer service. The advisor also procured a ride to and from the mall while the van was serviced. Very professional and first-rate customer service. More

I have had my 2007 Honda serviced at this dealership since it was purchased. I find them to be very oriented toward good customer service. I have always been able to get an appointment quickly when th since it was purchased. I find them to be very oriented toward good customer service. I have always been able to get an appointment quickly when there is a need and feel that the charges/costs are fair for this area. More

Very good service. John Beeman was very helpful. He explained all the charges and any questions I had. John Beeman was very helpful. He explained all the charges and any questions I had. More