AutoNation Honda Tucson Auto Mall - Service Center

This is our goto dealership for Honda service. It's easy to schedule appointments. The customer service is great and repair work is always done competently. It's easy to schedule appointments. The customer service is great and repair work is always done competently. More

I went in for routine maintenance. The service was performed within the time frame I was given. The price was good. I'll keep going back for my service needs. The service was performed within the time frame I was given. The price was good. I'll keep going back for my service needs. More

I continue to use the AutoNation dealership for my service needs. They are understanding, respectful and efficient. Anthony Burgess kept me informed as to the progress of my cars service. They kept service needs. They are understanding, respectful and efficient. Anthony Burgess kept me informed as to the progress of my cars service. They kept their word about the timing and got me out on time. Anthony explained the problem with my car and what was done. I drove home and the ride was so much better. Thank you Anthony. More

Undergoing some staff shortages - long wait times for responses for service when contacted by phone. Many rings before answering. Longer waits for replies. responses for service when contacted by phone. Many rings before answering. Longer waits for replies. More

We were able to get our vehicle serviced in the promised time. Staff was helpful and professional. time. Staff was helpful and professional. More

I have found this Honda has been very respectful to me, and competent in taking care of my car. I don't feel taken advantage of. My car has never run better! and competent in taking care of my car. I don't feel taken advantage of. My car has never run better! More

This is a mixed blessing review since originally a lot of repairs were missed on my vehicle after paying over $3,000 (there was a list...a long list). Don't let this number scare you, this was what I expecte repairs were missed on my vehicle after paying over $3,000 (there was a list...a long list). Don't let this number scare you, this was what I expected to pay. The team and Honda were quick to figure things out and got the ball rolling. Courteous, and called to make sure I was kept up to date. The willingness to correct is the main reason for the 5 stars. This could have been a bust review...not at all. More

My service was performed in the time specified. I was able to arrange the appointment within a week. Staff are quick to serve and clear in what work they will be doing. I was able to arrange the appointment within a week. Staff are quick to serve and clear in what work they will be doing. More

I appreciate the service providers who helped me with my car. They were not the quickest to respond to me and update me with changes, even when I called during the business hours. If I called first thing car. They were not the quickest to respond to me and update me with changes, even when I called during the business hours. If I called first thing in the am, I was much more likely to get through, as well as get into contact with use of the text feature, which I appreciated. More

Service was very efficient and staff was pleasant. Wait time was minimal with comfortable waiting area. Wait time was minimal with comfortable waiting area. More