AutoNation Honda Tucson Auto Mall - Service Center
Tucson, AZ
1,196 Reviews of AutoNation Honda Tucson Auto Mall - Service Center
Staff was on time, efficient and friendly. Checked tires, brakes and battery in addition to wheel alignment. Thank you for the service reminders. Checked tires, brakes and battery in addition to wheel alignment. Thank you for the service reminders. More
Autonation Honda does what many companies won't do these, go the extra mile to take care of their customers. The service manager Scott and our advisors Big John and Little John treat us like family. They mak go the extra mile to take care of their customers. The service manager Scott and our advisors Big John and Little John treat us like family. They make sure that our cars are running right and are safe for our family trips. The GM, Paul, is making positive changes to keep this dealership going forward with a central focus on customer satisfaction. We will continue to get our cars serviced here. More
Professional, friendly and efficient. Alex was helpful and explained the service completely. We look forward to dealing with her in the future. Alex was helpful and explained the service completely. We look forward to dealing with her in the future. More
I made an appointment for my first post-purchase service, an oil change, tire rotation, and other checks. I was greeted professionally and the work was done efficiently while I waited. an oil change, tire rotation, and other checks. I was greeted professionally and the work was done efficiently while I waited. More
I've always had pleasant experiences at the Honda dealership in Tucson on Wetmore. My service advisor, John Berman, is awesome! He is always polite, informative, and is always looking out for me to b dealership in Tucson on Wetmore. My service advisor, John Berman, is awesome! He is always polite, informative, and is always looking out for me to be safe on the road. Who could ask for more?? Thank you! Sue Roland More
I have used this dealership for all of my maintenance since buying the car in 2018. I was there last week for an oil change. The appointment was easy to schedule, they were ready for me when I arrived, since buying the car in 2018. I was there last week for an oil change. The appointment was easy to schedule, they were ready for me when I arrived, advised me of maintenance that would be coming up in another 10,000 miles, and were done within the time they estimated. They are congenial and provide comfortable places to wait, as well as coffee, water and a few snacks to choose from, making it very pleasant to hang out and get some work or reading done. Thank you! More
Great customer service! Always worth the drive for me from the other side of town and I am never kept waiting very long at all! Service advisors keep you updated on the proc Always worth the drive for me from the other side of town and I am never kept waiting very long at all! Service advisors keep you updated on the process of your vehicle the entire time and the waiting areas have tons of comfortable seating! More
I had this same vehicle serviced for an oil change one year ago and the price was $38.50. I just had the exact same service and the price was $67.95. That is 75% + increase in price. I realize there has b year ago and the price was $38.50. I just had the exact same service and the price was $67.95. That is 75% + increase in price. I realize there has been inflation (9%ish)... but this is corporate gouging of the consumer at its worst! Also, I was told by the service rep that the car was not ready for an oil change. This is despite the dealership sending notices that it had been 12 months since last oil change. The manufacturer also recommends no longer that 12 months between oil change, regardless of the mileage (and maintenance minder). Finally, a nice oily fingerprint left inside the vehicle... not a good thing in the sun and heat of Tucson! I am a VERY LONG time customer of this dealership for both new vehicles and service and have over the many years been very pleased. Perhaps just a bad day. More