AutoNation Honda Tucson Auto Mall - Service Center

Honestly I think it is utterly ridiculous to take nearly 2 hours for an oil change. I had an appt. and with that I should be out of the dealership in the hour. Whenever I had service done at the dealer i 2 hours for an oil change. I had an appt. and with that I should be out of the dealership in the hour. Whenever I had service done at the dealer in the Seattle area (and you can see I had all of my service done at Honda of Kirkland), the car was moved into the shop as we drew up the paperwork (after some initial checks). To have the service advisor "schedule" it into the shop after I arrive is not customer friendly. And yes, I understand repairs and service can take longer; I worked at a John Deere dealership. On another note, everyone was friendly and the mechanic was thorough. So the people working there were great. I have no qualms with your folks, just your process. Ron Newhard 425.239.3882 More

My Service Maanger, "Turbo", was very cordial and helpful. Always polite. The service was completed in a timely manner. I asked to speak to someone in sales and he found someone quickly who came t helpful. Always polite. The service was completed in a timely manner. I asked to speak to someone in sales and he found someone quickly who came to talk with me. I didn't have to run all over the property to find him. I recommend AutoNation Honda Service. More

Always wonderful service. I made an appointment and they took my vehicle on time and had the work complete when promised. Kept me informed throughout the process. Would not I made an appointment and they took my vehicle on time and had the work complete when promised. Kept me informed throughout the process. Would not take my vehicle anywhere else. More

Great service! Added touch was the additional seating in the lobby and refreshments. Very thoughtful of staff. Added touch was the additional seating in the lobby and refreshments. Very thoughtful of staff. More

My Honda Accord was serviced in the time I was told it would be John kept me informed and updated and is pleasant to work with, I recommend Autonation to anyone needing a reliable service center! would be John kept me informed and updated and is pleasant to work with, I recommend Autonation to anyone needing a reliable service center! More

The service people I have worked with have always been courteous, respectful, and helpful in trying to work with my needs when bringing my car in for service. courteous, respectful, and helpful in trying to work with my needs when bringing my car in for service. More

Great service at this dealership. My advisor John Beeman was competent and honest as what I needed which was just a check up. The car was ready when he said it would be was washed as My advisor John Beeman was competent and honest as what I needed which was just a check up. The car was ready when he said it would be was washed as well. Something I have not seen for years in CA. Way to go! More

Always trust a Honda Dealer with my Honda. They make sure your vehicle gets the care it deserves at a great price! Recommend AutoNation to Family and friends. John Beeman is always a pleasure They make sure your vehicle gets the care it deserves at a great price! Recommend AutoNation to Family and friends. John Beeman is always a pleasure to work with on all my cars. More

I’ve always had great service, quick response if had questions , super friendly, knowledgeable service reps - especially Adrianna who just got me all set up on my last appointment, which she called me a questions , super friendly, knowledgeable service reps - especially Adrianna who just got me all set up on my last appointment, which she called me and we scheduled. She’s very courteous and it was smooth process entire tone. I’d also like you to acknowledge Matt in Parts Department. He has been Amazing each and every time I’ve come in to buy a Honda part or just any questions I’ve had ! Extremely helpful, and the type of person who you can tell appreciates you and life in general. I’ve been in and he was working at least 4xs and always same outlook and very helpful. You know the type of person that you encounter anywhere that after you leave you think of all you are grateful for as well ! The service people are very attentive , when you drive up, they are there immediately to greet you and ask what services you might need . Oh forgot to say. I’ve only met Adrianna once , but she , along with others let me know as my car was being serviced, what other services were recommended by the mechanics. No pressure, yet if I had questions about severity of possible issues if I was unable to do so right then -she explained it all , plus pricing I usually only don’t do it right then is for financial reason and …..congratulations on a great dealership. I’ve had to move around a lot and always go to a Honda dealership! So thank you to everyone -! Rating 10 stars out of 10! Sincerely, Karen More

Great staff, fast, friendly, and helpful. Went to another Honda dealership and was told replacing my visors wasn’t under the warranty, my car is 2 years old and last than 36,000 miles. Went t Went to another Honda dealership and was told replacing my visors wasn’t under the warranty, my car is 2 years old and last than 36,000 miles. Went to get a second opinion at Autonation Honda and they replaced them under my warranty. I would go back again. More