Back

AutoNation Honda Tucson Auto Mall - Service Center

Tucson, AZ

4.6
1,189 Reviews

1,189 Reviews of AutoNation Honda Tucson Auto Mall - Service Center

Sort by
September 09, 2022

Auto Nation Honda did an Outstanding job on my 2021 Honda Pilot!! I just got back into town after a 2000 mile road trip with 2 shedding Labrador retrievers! We are talking dog hair and bug massacre!! They di More

by LoriE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott, Arturo
Sep 13, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Honda Tucson Auto Mall and we hope to be of service again in the future.

September 09, 2022

Fabulous service. Efficient. Excellent service tine. In and out. The service manger so kind and caring about my needs as a customer. Would definitely recommend this lo More

by Cmytai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember the name. 1st time customer
Sep 13, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Honda Tucson Auto Mall and we hope to be of service again in the future.

September 08, 2022

I was pleased that I could get in the same day without an appointment to replace a bad battery. More

by Ppolencheckpj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandra Rigaud
Sep 12, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

September 08, 2022

Honestly I think it is utterly ridiculous to take nearly 2 hours for an oil change. I had an appt. and with that I should be out of the dealership in the hour. Whenever I had service done at the dealer i More

by rknewhard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Sep 12, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, it is disappointing for us to hear that your experience was anything less than great. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (520) 549-2238 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

September 08, 2022

My Service Maanger, "Turbo", was very cordial and helpful. Always polite. The service was completed in a timely manner. I asked to speak to someone in sales and he found someone quickly who came t More

by richmarkham8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Turbo, Sales Manager
Sep 13, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Honda Tucson Auto Mall. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 05, 2022

Always wonderful service. I made an appointment and they took my vehicle on time and had the work complete when promised. Kept me informed throughout the process. Would not More

by Janet H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Beeman
Sep 09, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi Janet, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 05, 2022

Great service! Added touch was the additional seating in the lobby and refreshments. Very thoughtful of staff. More

by lopezhajs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Beeman
Sep 11, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

September 04, 2022

My Honda Accord was serviced in the time I was told it would be John kept me informed and updated and is pleasant to work with, I recommend Autonation to anyone needing a reliable service center! More

by larryw944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in Service Dept
Sep 08, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Honda Tucson Auto Mall and we hope to be of service again in the future.

September 03, 2022

The service people I have worked with have always been courteous, respectful, and helpful in trying to work with my needs when bringing my car in for service. More

by DebP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan phelps
Sep 08, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

September 02, 2022

Great service at this dealership. My advisor John Beeman was competent and honest as what I needed which was just a check up. The car was ready when he said it would be was washed as More

by hosein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Beeman
Sep 06, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

...
43
...