AutoNation Honda Tucson Auto Mall - Service Center

I continue to be impressed with care and diligence of this dealership. I haven’t had a flat tire in years. But it does happen and I got one. I went to a local car repair shop, they told me it can not be this dealership. I haven’t had a flat tire in years. But it does happen and I got one. I went to a local car repair shop, they told me it can not be repaired and the bad news is that you will need to replace all 4 tires because how the tire monitoring system works. I called Autonation, they gave me a quick appointment. When I went there Gregg told me he will change only one tire and they will make the system work, saving me some money. It has worked without any system alert over the past few days. Gregg has been my consultant in the past few times I had to take my car and I have been very pleased with the way he has taken care of my issues. Than you. More

Always great service when I go there. Can rely on the folks there. Thank you Can rely on the folks there. Thank you More

I was met soon upon arrival by someone who took my information, and told me that he would let my service representative know that I had arrived for my 1:00 appointment. My service representative, Joh information, and told me that he would let my service representative know that I had arrived for my 1:00 appointment. My service representative, John Beeman, arrive shortly to go over my requested service. My service representative, John Beeman, went out of his way to be helpful. I am recovering from hip replacement surgery, and having difficulty walking. He helped me to a comfortable chair, got water and an ice cream bar for me, and estimated my wait to be about three hours. When my car was ready, he walked me out to my car and helped me in. This was very much appreciated. More

It’s very easy and convenient to get service here. I would always prefer to service my vehicle here I would always prefer to service my vehicle here More

Honda's customer service is top-notch! From the friendly service representative, My experience was excellent. Kudos to Honda for their commitment to customer satisfaction! Highly recommend From the friendly service representative, My experience was excellent. Kudos to Honda for their commitment to customer satisfaction! Highly recommended. More

Everything was great except the wait, even with an appointment for recall item repair. Was told it would take 1-1/2 to 2 hours, so I went to work. Was dropped off after two hours, and it took another appointment for recall item repair. Was told it would take 1-1/2 to 2 hours, so I went to work. Was dropped off after two hours, and it took another two hours of waiting. I would like to say that the selection of ice cream bars made the wait a bit more enjoyable! More

Service customers have a comfortable place to wait, and the service staff are friendly and knowledgeable. My dog was also welcomed there, so overall I had a very pleasant experience. the service staff are friendly and knowledgeable. My dog was also welcomed there, so overall I had a very pleasant experience. More

Service advisor John Beeman is very cordial, explains in easy to understand words what service my car needs & gives detailed costs of expensive items like tires. easy to understand words what service my car needs & gives detailed costs of expensive items like tires. More

Brandon was very professional and explained everything thoroughly to me. Scott is great service manager. thoroughly to me. Scott is great service manager. More

Wonderful services! The staff was kind, respectful and knowledgeable. Really enjoyed the experience at AutoNation Honda at Tucson! The staff was kind, respectful and knowledgeable. Really enjoyed the experience at AutoNation Honda at Tucson! More