AutoNation Honda Tucson Auto Mall - Service Center

The only personal I worked with, Arianna Sandoval, has very nice customer service skills. Highly recommended! very nice customer service skills. Highly recommended! More

John was very professional and kept me updated. Car was finished when promised. Very satisfied! Car was finished when promised. Very satisfied! More

I purchased a Honda hrv 2022 last Dec. I have taken it in twice for an oil change.. The car is not yet a year old and I paid a lot of money for it. I realize the service tech are suppose t I have taken it in twice for an oil change.. The car is not yet a year old and I paid a lot of money for it. I realize the service tech are suppose to upsell but I don't appreciate them trying to sell me unnecessary services. As I said the car isn't even a year old. when I took it in at six months and then again recently both times they tried to sell me a front end alignment"according to the way my tires are wearing". There's nothing wrong with the way my tires are wearing. More

Honest and friendly service Recommend having your vehicle serviced at Honda Representative was professional and my car was taken care of promptly vehicle serviced at Honda Representative was professional and my car was taken care of promptly More

The service was done in a timely fashion. My questions were answered, and advice was given about a little problem I have about a molding on the bottom of my Pilot. My questions were answered, and advice was given about a little problem I have about a molding on the bottom of my Pilot. More

Easy to schedule appointment. Service advisor was knowledgeable and personable. My vehicle was repaired correctly. Service advisor was knowledgeable and personable. My vehicle was repaired correctly. More

The service representative was polite and efficient. The waiting area was clean and welcoming. The work was finished in a reasonable amount of time. The waiting area was clean and welcoming. The work was finished in a reasonable amount of time. More

I visited the service department on 10/4/22 to have an oil change and regular service on my 2019 Honda CRV with 25,000 miles on it. I received a statement that said I needed to replace the AC compressor a oil change and regular service on my 2019 Honda CRV with 25,000 miles on it. I received a statement that said I needed to replace the AC compressor at the cost of $2,000 which I denied. I took my car to Arizona Auto Refrigeration and the fixed a leaking hose and added Freon for $525. I spoke to Paul Peranzi and told him I was very unhappy with the service I received. He told me he would chick into this problem he said he would call me back right away this was on 10/13/22 he never got back to me as of today. Then I received an email from Auto Nation on 10/13/22 saying that they would buy my car from me even though it needed repairs. I am glad I got a second option from Arizona Auto because I may have considered selling my car. I feel that I was targeted and I was going to be scammed out of my car. I am very dissatisfied with Auto nation this treatment was outrageous and discussing. This type of targeting is illegal if it is not it should be. I will never bring my car back this this establishment. More

Amazing service. I’ve been going to another dealership where I got my Honda from for the last two years and Honda has my car feeling brand new. They let me know what’ I’ve been going to another dealership where I got my Honda from for the last two years and Honda has my car feeling brand new. They let me know what’ll need to be done at my next visit so I can be ready to replace, and even put the bottom of my car on right! The other place I’ve been going to had me thinking my car was supposed to scrape everytime I parked in my driveway or went over a bump lol! More

Very much enjoyed having a female service rep. She was knowledgeable and efficient and a bright spot in my day. She was knowledgeable and efficient and a bright spot in my day. More