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AutoNation Honda Tucson Auto Mall - Service Center

Tucson, AZ

4.6
1,189 Reviews

1,189 Reviews of AutoNation Honda Tucson Auto Mall - Service Center

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November 30, 2022

The auto Nation service department always does excellent work. They started on time and finished in the time frame they advised. Clean and comfortable waiting rooms make it easy to stay and wait. More

by kurt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arianna Sandoval
Dec 01, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello Kurt, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 28, 2022

Advisor made zero effort to look into using my extended warranty for coverage. I was told they’re usually closed on weekends. I took my car to the actual dealer, Acura, and they filed the claim on Satur More

by Seasvolunteer
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Idk
Nov 30, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (520) 549-2238 to discuss what we can do to help.

November 25, 2022

The staff was great they were very professional and attentive! The work that was done on my car was outstanding! More

by Jmarruf48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Nov 26, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 22, 2022

Service appointment was handled as scheduled and service representative John Beeman was ready with all my records. More

by Bill in AZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Beeman
Nov 24, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 21, 2022

Recently had my 2017 Pilot looked at for a thumping sound and burning smell. They found cracking in the ball joints of the front end, but nothing with the smell. I have parts on order, and there was no charg More

by juan.zamorajr133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Paul
Nov 23, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 19, 2022

I have always found this dealership to be fair and honest. Sales and service are top notch More

by tasha3612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
anthony burgess
Nov 23, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello Tasha, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 18, 2022

Auto Nation Honda in Tucson gives excellent service and explains the service required. We have bought several Honda vehicles there and have always been pleased. More

by watkins4az
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Burgess
Nov 22, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda Tucson Auto Mall. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us anytime! Take care!

November 18, 2022

I just had my first service visit for my new Honda. I was in and out quickly and the person at the desk was delightful, even going out to my car with me to answer a question. More

by sjbyron
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The person at the service desk, name began with A.
Nov 22, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello, it means so much to us that you chose our dealership. If you ever need help, just give us a call. Happy motoring!

November 17, 2022

Great service and staff! My new CRV had the first complimentary inspection and I was out of there within the hour. Fast, reliable, and they offer ice cream! Highly recomme More

by Arzcasey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Barnes
Nov 21, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Honda Tucson Auto Mall and we hope to be of service again in the future.

November 16, 2022

Excellent maintenance service. Details of maintenance minder explained, prompt call when the service was completed. More

by dkb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
anthony burgess
Nov 21, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

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