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AutoNation Honda Tucson Auto Mall - Service Center

Tucson, AZ

4.6
1,196 Reviews

1,196 Reviews of AutoNation Honda Tucson Auto Mall - Service Center

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December 08, 2022

I’m very pleased by your service department, especially Anthony, who assisted me. In addition to being thorough and professional, he was kind to me, and I will schedule my appointments with him in the futu More

by lauriemcmanis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Dec 11, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello Laurie, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

December 06, 2022

I was referred to this dealership from Costco to save 15%. I sent an email about the price of a battery and tire rotation. I was quoted less than $300 for life time battery and $18 something for tire ro More

by roseofthedesert21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Desiree
Dec 09, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, we are deeply disappointed by your experience at AutoNation Honda Tucson Auto Mall. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (520) 549-2238. We hope to hear from you.

December 06, 2022

Service was quick and staff very friendly and thorough what is needed with your car More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Dec 09, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 05, 2022

It is all good! ! Service rep Arturo kept me informed on the progress. Good job! More

by loretta8309
Recommend Dealer
Yes
Employees Worked With
Artiro
Dec 05, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 05, 2022

I went into Auto Nation Honda not expecting to have my issue resolved that day. I was pleasantly surprised that in just two hours the technicians had my problem diagnosed and fixed. The staff was friendly More

by go4suns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Dec 08, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 30, 2022

I am glad there is an area with soft chairs when the wait is a little longer than expected. I need to make appointment for the repair I could not wait for yesterday. More

by hoabetty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Dec 01, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 30, 2022

I was happy to see how courteous and businesslike the employees were. They answered my questions and provided explanations. Definitely will be back. More

by Rin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Dec 01, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello Rin, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 30, 2022

The auto Nation service department always does excellent work. They started on time and finished in the time frame they advised. Clean and comfortable waiting rooms make it easy to stay and wait. More

by kurt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arianna Sandoval
Dec 01, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello Kurt, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 28, 2022

Advisor made zero effort to look into using my extended warranty for coverage. I was told they’re usually closed on weekends. I took my car to the actual dealer, Acura, and they filed the claim on Satur More

by Seasvolunteer
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Idk
Nov 30, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (520) 549-2238 to discuss what we can do to help.

November 25, 2022

The staff was great they were very professional and attentive! The work that was done on my car was outstanding! More

by Jmarruf48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Nov 26, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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