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AutoNation Honda Tucson Auto Mall - Service Center

Tucson, AZ

4.6
1,196 Reviews

1,196 Reviews of AutoNation Honda Tucson Auto Mall - Service Center

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December 29, 2022

I purchased my car new at this dealership and felt that the salesman had my best interest in mind. I was planning to buy a used Honda, but was led by the salesman to buy new for a lesser interest rate, ma More

by ibsandylane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree
Jan 02, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 28, 2022

I took my car in for service for front brake service. I also informed the advisor that my seatbelt was not working properly (an important safety feature and I was always under the impression that Honda w More

by HondaBoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Beeman
Dec 29, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, we are deeply disappointed by your experience at AutoNation Honda Tucson Auto Mall. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (520) 549-2238 -- we hope to hear from you soon.

December 27, 2022

Took my car for oil change. I expected the service to be very slow but it took them only 50 min. Very kind staff and waiting room offers ice cream, coffee and snacks! Top servic More

by Andy Ramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arianna
Dec 29, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi Andy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 26, 2022

Always great service and high quality workmanship. We have been going to Honda for years and are thankful they're always kind and thorough. More

by megantom2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Beeman
Dec 28, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for sharing your positive experience! Thank you so much for being one of our valued customer and we look forward to your next visit!

December 25, 2022

Easy to get a service appointment, friendly staff, no haste took care of my oil change More

by Hector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arianna
Dec 29, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi Hector, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

December 23, 2022

Always an amazing experience here. Quality comprehensive work and friendly people. Looking forward to future interactions here. More

by Tyler7237
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arianna, Scott
Dec 26, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

December 21, 2022

My service advisor, John, was superb. I had simple needs and he made them simpler -- and followed up with the answer to a question I had called into him. More

by johnjohnson1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Dec 23, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

December 21, 2022

My service advisor, Anthony was outstanding. He was very helpful and knowledgeable with my current and future auto service needs More

by tony_porter77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Dec 26, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 20, 2022

John, my service guy, was so very helpful. He was patient, professional and reassuring. Thanks! More

by youngtateb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Dec 23, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi Youngtateb, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

December 17, 2022

Quick and efficient service. Arianna took good care of me and alerted me of upcoming services that are recommended by the manufacturer. More

by axl.santana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arianna
Dec 21, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Tucson Auto Mall. Don't hesitate to call us if you ever need anything. Be safe on the road!

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