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AutoNation Honda Tucson Auto Mall - Service Center

Tucson, AZ

4.6
1,194 Reviews

1,194 Reviews of AutoNation Honda Tucson Auto Mall - Service Center

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June 21, 2024

Gregg gave me more than I expected. That's how you keep good customers. Thanks. More

by rogerward5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg
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Jun 23, 2024 -

AutoNation Honda Tucson Auto Mall responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 10, 2024

Excellent service and communication. Appointment was honored. The lobby was nice and I like the free ice cream! More

by travelinscout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Paul
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Jun 11, 2024 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 08, 2024

Great service. Very dependable! All was done in a timely manner. The price was very acceptable! More

by suzannehess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Cheesebrough
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Jun 12, 2024 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 05, 2024

Great customer service Organized Very clean Knowledgeable staff Efficient Easy to get an appointment The TV makes the time fly by. More

by 47suzy19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg
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Jun 07, 2024 -

AutoNation Honda Tucson Auto Mall responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 03, 2024

John was wonderful! He always helps me out and is so kind! Thank you John! More

by Moniquenall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John B. Auto Maintenance Desk!
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Jun 07, 2024 -

AutoNation Honda Tucson Auto Mall responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Tucson Auto Mall. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 30, 2024

The service department is great! My service advisor was Brandon, I had a demolished driver side mirror and he expedited the repair in less than a week! More

by Robamy629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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May 31, 2024 -

AutoNation Honda Tucson Auto Mall responded

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 27, 2024

Easy to make a reservation. They were on time for my service work. Completed just as writer stated. Only problem is after tire rotation I need to “calibrate” my tires. Searching More

by thethorntons9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John , service writer.
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May 27, 2024 -

thethorntons9 responded

AutoNation Honda Tucson Auto Mall May 27, 2024 thethorntons9 Easy to make a reservation. They were on time for my service work. Completed just as writer stated. Only problem is after tire rotation I need to “calibrate” my tires. Searching for an answer without traveling down to the shop again.

May 26, 2024

Schedule was easy service guy was nice. Car was kept clean. Communication was quick. Lojcasion w convenient. Price was good value. More

by Aosmef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hays
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May 27, 2024 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

May 16, 2024

Came in for same warranty work that was supposedly done 10 months ago. Honda Auto Nation claims condenser is the issue. No leak check performed. I had it checked by 2 other sources, no leaking condenser. More

by sdbalonick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
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May 17, 2024 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (520) 549-2238 to discuss what we can do to help.

May 15, 2024

Great service. Never a hard sell for additional services. Been using for almost 20 years. More

by EricT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree
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May 17, 2024 -

AutoNation Honda Tucson Auto Mall responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda Tucson Auto Mall. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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