AutoNation Honda Tucson Auto Mall - Service Center

When I arrived for my service appointment, I was immediately greeted and welcomed by a service employee and brought inside to meet John Beeman, my service advisor. John greeted in a very welcoming immediately greeted and welcomed by a service employee and brought inside to meet John Beeman, my service advisor. John greeted in a very welcoming manner and checked the car in for service. He explained what would be done and the cost and advised me approximately how long the service would take. John advised me midway through the service as to how everything was going and then contacted me when the car was ready. Everything was on time and the final price was as John had advised when I checked in. A very efficient process. More

Service was awesome and reasonably priced. John Beeman was helpful in looking up past services from another dealership. Everyone was very kind and welcoming to my dog. John Beeman was helpful in looking up past services from another dealership. Everyone was very kind and welcoming to my dog. More

Great service all the time. The team really shows how much they care about the customer The team really shows how much they care about the customer More

I went really for a diagnostic evaluation since pack rats apparently chewed through wiring. My regular Service Advisor was not there but Desiree was very helpful. Service was excellent and it didn't take too apparently chewed through wiring. My regular Service Advisor was not there but Desiree was very helpful. Service was excellent and it didn't take too long to get the report back. Service Advisor was quite helpful in recommending I inquire with my car insurance about possible claim, since the actual fix is very expensive. Overall a great visit but now I have to take it in for the actual repair. More

I have a 2008 Element which I have had serviced at the dealership since I have owned it. Their staff is helpful, friendly. I have always felt that I get the best care there. They tell you what you need dealership since I have owned it. Their staff is helpful, friendly. I have always felt that I get the best care there. They tell you what you need, how long it would be safe to wait, but never pressure you to do it that moment. The TV, however, is annoying and should either be taken out or have the sound completely shut off. There are too many diverse watchers to make everyone happy. I had to suffer through Judge Judy while trying to read. If the sound had been off, I wouldn't have cared what was being watched. More

I went for my first oil change. They rotated my tires, checked all my fluids and gave the car a good look over. My advisor Adrianna was great! They even got me out earlier than expe They rotated my tires, checked all my fluids and gave the car a good look over. My advisor Adrianna was great! They even got me out earlier than expected. More

I mistakenly pulled in for an appointment a day early (my bad), they didn't blink, took the car and had it back in one hour instead of the 1.5 hours they thought the service would take. They have earned my f bad), they didn't blink, took the car and had it back in one hour instead of the 1.5 hours they thought the service would take. They have earned my future business. More

Great service. John did an exceptional job keeping me updated on repairs need. Thanks for keeping us safe. John did an exceptional job keeping me updated on repairs need. Thanks for keeping us safe. More

Very easy process. Greeted immediately. Nice waiting room. Car was done sooner that expected. All questions answered. Greeted immediately. Nice waiting room. Car was done sooner that expected. All questions answered. More

Sent me a reminder the day prior and took my car promptly when I arrived. The waiting area was clean and comfortable. The scheduler was knowledgeable and polite, explaining what was done and I am satisfied w when I arrived. The waiting area was clean and comfortable. The scheduler was knowledgeable and polite, explaining what was done and I am satisfied with, as usual, with the service provided. More