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AutoNation Honda Tucson Auto Mall - Service Center

Tucson, AZ

4.6
1,189 Reviews

1,189 Reviews of AutoNation Honda Tucson Auto Mall - Service Center

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January 27, 2023

I visited AutoNation Honda for the 5th time with the same problem. The low tire pressure alarm kept going off. Again they could find anything wrong except for the fact all 4 tires had drop a few pounds of More

by bobndar69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
Jan 31, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Honda Tucson Auto Mall take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (520) 549-2238 to discuss what we can do to help.

January 26, 2023

I was please with the cost of the service and the courteous way that Brian took care of me. More

by Bipiho90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Medina
Jan 30, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 25, 2023

As winter visitors to Tucson, we were new customers to your dealership. We found it extremely easy to book an appointment on line. Upon arrival, we were greeted by John Beeman our service advisor for the More

by jim.judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Beeman
Jan 29, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi Jim, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Tucson Auto Mall. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 25, 2023

When I arrived for my service appointment, I was immediately greeted and welcomed by a service employee and brought inside to meet John Beeman, my service advisor. John greeted in a very welcoming More

by tdunne7476
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Beeman
Jan 29, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Tucson Auto Mall. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 25, 2023

Service was awesome and reasonably priced. John Beeman was helpful in looking up past services from another dealership. Everyone was very kind and welcoming to my dog. More

by Rosemary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Beeman
Jan 29, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi Rosemary, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Tucson Auto Mall. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 22, 2023

Great service all the time. The team really shows how much they care about the customer More

by rented13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Turbo
Jan 25, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 20, 2023

I went really for a diagnostic evaluation since pack rats apparently chewed through wiring. My regular Service Advisor was not there but Desiree was very helpful. Service was excellent and it didn't take too More

by rrhiew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Barnes
Jan 23, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hello, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 19, 2023

I have a 2008 Element which I have had serviced at the dealership since I have owned it. Their staff is helpful, friendly. I have always felt that I get the best care there. They tell you what you need More

by PartyofThe1st
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Jan 23, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Tucson Auto Mall. If you ever need help, just give us a call. Happy motoring!

January 18, 2023

I went for my first oil change. They rotated my tires, checked all my fluids and gave the car a good look over. My advisor Adrianna was great! They even got me out earlier than expe More

by mtnstho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrianna my service advisor
Jan 23, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

January 17, 2023

I mistakenly pulled in for an appointment a day early (my bad), they didn't blink, took the car and had it back in one hour instead of the 1.5 hours they thought the service would take. They have earned my f More

by beachbobaloo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Jan 20, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, we are pleased to hear you had such a positive experience with us, Beachbobaloo! If you ever need help, just give us a call. Happy motoring!

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