AutoNation Honda Tucson Auto Mall - Service Center

I was in and out in promised time. Anthony was very professional and knowledgeable. Great. Anthony was very professional and knowledgeable. Great. More

The staff at AutoNation is always so very nice and helpful. John B helped me for my service visit and he was great at explaining what they would check. I like how they take pictures of what they wil helpful. John B helped me for my service visit and he was great at explaining what they would check. I like how they take pictures of what they will service, and ask if I would like it done before they just do it. My appointment time was right on schedule, and John kept me updated throughout the service process. I would highly recommend AutoNation service department and I give 5 stars to JOHN B. More

I was having some scratching noise coming from the brakes. Service tech said pad thickness is fine. Probably just some dust but nothing was done to clean the dust so the noise continued….. for 2000 mi brakes. Service tech said pad thickness is fine. Probably just some dust but nothing was done to clean the dust so the noise continued….. for 2000 miles from Tucson to Orlando. Now I’m in the dealership again to have it fixed only the brakes now pulse when stepped on. So maybe it is worse. More

It seems like every interaction I have with this dealership leaves me dissatisfied with their customer service. Most recently I took my car in for servicing, was told it would take around 2 hours, dealership leaves me dissatisfied with their customer service. Most recently I took my car in for servicing, was told it would take around 2 hours, and after 2.5 hours I'd heard nothing from my service consultant. I had to track her down, whereupon she told me it would probably be another 2 hours. She should have come to me in the waiting room and informed me of this as soon as she knew, giving me the option of taking an Uber home and picking up the car the following day. While I applaud AutoNation for hiring young folks and helping them get a start in the business, they should be carefully trained in customer service. More

Auto Nation Honda did a great job servicing my car. They were quick also! Will be back. They were quick also! Will be back. More

Buen servicio al cliente y nos explicaron que servicio nos dieron y en la sala de espera era bien comoda nos dieron y en la sala de espera era bien comoda More

Excellent customer service. Professional service. Explained everything in detail from sevice to pricing and next service that would be needed. Professional service. Explained everything in detail from sevice to pricing and next service that would be needed. More

You need a rating of excellent. Gregg was excellent as always. Very professional and knowledgable. His communication is excellent. He explains what is going to happen with my servic Gregg was excellent as always. Very professional and knowledgable. His communication is excellent. He explains what is going to happen with my service in detail. I’m glad he’s back. He is an asset to Honda! More

The service was prompt and the problem was resolved quickly. The service department was clear and courteous. quickly. The service department was clear and courteous. More

Easy to make the appointment. No unpleasant surprises. Happy with the staff and with the waiting area. No unpleasant surprises. Happy with the staff and with the waiting area. More