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AutoNation Honda Tucson Auto Mall - Service Center

Tucson, AZ

4.6
1,196 Reviews

1,196 Reviews of AutoNation Honda Tucson Auto Mall - Service Center

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April 07, 2023

Ten year old car, 18,000 miles. Feel car is safe to drive after service. More

by cathyholton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Barnes
Apr 20, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

April 06, 2023

Very good service. Went out of their way to keep me updated on the progress. No pressure to buy unwanted service. I was pleased and a little surprised, based on my e More

by drm.email2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Cheesbrough, Jonathan Dryer
Apr 08, 2023 -

AutoNation Honda Tucson Auto Mall responded

We are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 04, 2023

Just finished getting my car serviced and totally satisfied with everything highly recommend my service advisor John Beeman is very helpful More

by horstadeline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Beeman
Apr 07, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 30, 2023

Pleasant staff when I brought my car in. . Phone appointment did not provide pricing or any time frame on appointment, wish I did not like. You advertise up front pricing but can’t provide More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Apr 04, 2023 -

AutoNation Honda Tucson Auto Mall responded

Deb, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 29, 2023

My needed tire service was quickly addressed by Greg Cheesbrough. He is the best service rep! Not his fault but 2 hours to mount and align for 2 tires seemed long, but maybe it was a busy time. More

by Fbadergv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Cheesbrough
Apr 01, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

March 24, 2023

Had a very pleasant experience with all the reps I encountered. Impressed with professionalism and courtesy. More

by perky-pat
Recommend Dealer
Yes
Employees Worked With
Several and can't remember
Mar 29, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 22, 2023

Meter on oil change wasn’t changed to 100% oil life after oil was changed. You can’t help but wonder if the oil was changed More

by calderoncecilia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony
Mar 26, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (520) 549-2238 -- we hope to hear from you soon.

March 20, 2023

Service department is top notch! Courteous and caring, fast and efficient, especially Desiree and Jonathan. You can tell they care and have pride in providing the best customer servi More

by Truely Sams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree and Jonathan
Mar 23, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 20, 2023

I went in because I was having trouble with my battery which gave out after two years. Scott was amazing in the way he took care of my problem. More

by lsmacias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Mar 23, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 18, 2023

Service was performed on timely. Very professional. Greg was very helpful and knowledgeable. Would work with Greg again. More

by Mary Lou Piper Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Mar 21, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi Mary, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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