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AutoNation Honda Tucson Auto Mall - Service Center

Tucson, AZ

4.6
1,197 Reviews

1,197 Reviews of AutoNation Honda Tucson Auto Mall - Service Center

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June 01, 2023

Everyone was friendly and they our car service on time and our was waiting right outside of service door More

by pigdannen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All were very nice
Jun 05, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 01, 2023

Greg Chessbrough has been our service advisor for a long time. I know when I take my vehicles in, that they will be taken care of. More

by WNLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Chessborugh
Jun 05, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 31, 2023

Desiree was very helpful as always. She is easy to work with and very friendly. More

by Monette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree
Jun 05, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi Monette, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 26, 2023

Love the service here honest and dependable staff drinks and snacks while you're waiting gave us a ride home problem solved when we picked up the car it was clean and ready to go More

by Melissarogers84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrianna
May 30, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 26, 2023

John was exceptional in explaining what services were performed and the cost. He kept me informed along the way. He explained very well a problem that was found and that he would contact me when the warr More

by Pshedlock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Beeman
May 30, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 25, 2023

I was given updates on my car regularly and pictures were given for things I’ll need to be aware of for my next service. More

by teresar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Artiro
May 29, 2023 -

AutoNation Honda Tucson Auto Mall responded

Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

May 25, 2023

Great service. No delays. I was informed about the software update and the condition of the vehicle. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Beeman
May 29, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

May 22, 2023

I was recently informed about the importance of this review to the personnel involved in the process. The young lady who handled my car servicing became very concerned when I told her I was unhappy with More

by rstens101
Recommend Dealer
Yes
Employees Worked With
Not applicable
May 26, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

May 19, 2023

Receptionist for service was friendly and attentive. Service was started and done on time. Good visit. More

by Andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not get names
May 22, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi Andrea, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 18, 2023

Team was super helpful, they offered me water both times (dropping off/picking up the vehicle) Also they weren’t so pushy about what my car needed and they explained things accurately. More

by stephced
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arianna
May 22, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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