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AutoNation Honda Tucson Auto Mall - Service Center

Tucson, AZ

4.6
1,192 Reviews

1,192 Reviews of AutoNation Honda Tucson Auto Mall - Service Center

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June 13, 2023

Have had great experiences here, first when I bought my car and 2nd for the first oil change. There was a rubbing issue going on and they fixed it super easy and quick, very friendly place and competent. More

by Chrystalh09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John B
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June 12, 2023

I went to Honda for maintenance. The staff was friendly with prompt service. Overall an awesome experience. More

by veronica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
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Jun 18, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi Veronica, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 11, 2023

Good service and thorough with explanations of what is going to be done. Improvement in paying for service after work is done. More

by ckcookson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall
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Jun 15, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 09, 2023

Gregg was my service person. He was personable and helpful. There were no "surprises" upon completion. Discount applied without issue. More

by AFed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Cheeseborough
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Jun 14, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi Afed, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 05, 2023

The service consultant was pleasant, and explained the time the service would take and what exactly would be done. Called us when the vehicle was ready. More

by Ron22a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service consultant
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Jun 09, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 01, 2023

Greg Chessbrough has been our service advisor for a long time. I know when I take my vehicles in, that they will be taken care of. More

by WNLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Chessborugh
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Jun 05, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 01, 2023

Everyone was friendly and they our car service on time and our was waiting right outside of service door More

by pigdannen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All were very nice
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Jun 05, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 31, 2023

Desiree was very helpful as always. She is easy to work with and very friendly. More

by Monette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree
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Jun 05, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi Monette, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 26, 2023

Love the service here honest and dependable staff drinks and snacks while you're waiting gave us a ride home problem solved when we picked up the car it was clean and ready to go More

by Melissarogers84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrianna
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May 30, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 26, 2023

John was exceptional in explaining what services were performed and the cost. He kept me informed along the way. He explained very well a problem that was found and that he would contact me when the warr More

by Pshedlock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Beeman
Report | Print
May 30, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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