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AutoNation Honda Tucson Auto Mall - Service Center

Tucson, AZ

4.6
1,197 Reviews

1,197 Reviews of AutoNation Honda Tucson Auto Mall - Service Center

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June 22, 2023

Excellent professional service and professional staff. Dallas and Arturo are an asset to your business More

by mijo1996HONDA
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dallas and Arturo
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Jun 26, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 20, 2023

Greg told me what to expect in terms of time and the service to be completed. All of my questions were address with clear and complete answers. More

by burkwillett
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gregg Cheesbrough
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Jun 23, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 19, 2023

The service desk area is very Cramped and the waiting room needs to be updated and cleaned More

by Maznida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arianna
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Jun 22, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi Maznida, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (520) 549-2238 -- we hope to hear from you soon.

June 15, 2023

Service center is great. Agents are very knowledgeable and polite in explaining the issues and how the problem will be resolved More

by fje
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Evans
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Jun 19, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

June 14, 2023

The service people are great to work with. They explain things thoroughly. Their actions make you want to come back again! More

by Jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arianna Sandoval
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Jun 19, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hello Jon, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 13, 2023

Have had great experiences here, first when I bought my car and 2nd for the first oil change. There was a rubbing issue going on and they fixed it super easy and quick, very friendly place and competent. More

by Chrystalh09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John B
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June 12, 2023

I went to Honda for maintenance. The staff was friendly with prompt service. Overall an awesome experience. More

by veronica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
Report | Print
Jun 18, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi Veronica, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 11, 2023

Good service and thorough with explanations of what is going to be done. Improvement in paying for service after work is done. More

by ckcookson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall
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Jun 15, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 09, 2023

Gregg was my service person. He was personable and helpful. There were no "surprises" upon completion. Discount applied without issue. More

by AFed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Cheeseborough
Report | Print
Jun 14, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi Afed, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 05, 2023

The service consultant was pleasant, and explained the time the service would take and what exactly would be done. Called us when the vehicle was ready. More

by Ron22a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service consultant
Report | Print
Jun 09, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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