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AutoNation Honda Tucson Auto Mall - Service Center

Tucson, AZ

4.6
1,197 Reviews

1,197 Reviews of AutoNation Honda Tucson Auto Mall - Service Center

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July 07, 2023

Very professional and seems to be geared to customer satisfaction. Every department is responsive and ready to help. My Buick had to be sent next door for warranty work and waiting for parts but I am be More

by slindeaz
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
Jul 09, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

July 06, 2023

very helpful contact us if we need to know if something needs to be serviced while inspecting the car Very smooth in and out of dealership Thank you More

by dklepfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aurturo
Jul 11, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 06, 2023

This store will take days to respond to customers trying to address service concerns. Scheduled service work for a recall, but had a question about how long it would take and after three days and multiple f More

by Kurzwhaley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arturo, Scott Evans
Jul 09, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

July 02, 2023

Honda Autonation of Tucson was awesome. They fit in my service. They provided ice cream in the Arizona heat for my kids and they communicated all the needs to us in a precise manner. We app More

by Mamadrivesaminivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Jul 06, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 29, 2023

Excellent communication throughout the service appointment. Friendly, attentive attendants and reasonably priced for the maintenance of our newer vehicle. More

by emaguilera
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John
Jul 03, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 28, 2023

Service was done in timely manner. Service rep very good. I have had a stroke so to write 15 words is a lot. Do not require minimum words. More

by ilenepatterson
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Greg
Jul 03, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

June 28, 2023

This was my 3rd visit to the dealership. Staff is friendly and courteous and the service advisor fully explained the estimated costs for the repair and the amount of time it would take. Joh More

by kayspal
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Beeman
Jul 03, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

June 27, 2023

My appointment was on time and I was able to get my car in the time Greg said it would be ready More

by carmenmaldonado710j39
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Greg Cheesbourgh
Jul 02, 2023 -

AutoNation Honda Tucson Auto Mall responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 23, 2023

Very accommodating while I waited for my car to be serviced. It was relatively quick and professional. More

by kathynroyal
Workmanship
Recommend Dealer
Yes
Employees Worked With
Arianna
Jun 27, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

June 22, 2023

Great since I got there , perfect help and the attendant was good and not to much info but not annoying trying to get you to buy their everything service that they are abligated to try and sell you 🤪 More

by jerry
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gregg Cheesbrough
Jun 22, 2023 -

jerry responded

Thanks

Jun 26, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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