AutoNation Honda Tucson Auto Mall - Service Center
Tucson, AZ
1,197 Reviews of AutoNation Honda Tucson Auto Mall - Service Center
Very professional and seems to be geared to customer satisfaction. Every department is responsive and ready to help. My Buick had to be sent next door for warranty work and waiting for parts but I am be satisfaction. Every department is responsive and ready to help. My Buick had to be sent next door for warranty work and waiting for parts but I am being kept in the loop. More
very helpful contact us if we need to know if something needs to be serviced while inspecting the car Very smooth in and out of dealership Thank you needs to be serviced while inspecting the car Very smooth in and out of dealership Thank you More
This store will take days to respond to customers trying to address service concerns. Scheduled service work for a recall, but had a question about how long it would take and after three days and multiple f to address service concerns. Scheduled service work for a recall, but had a question about how long it would take and after three days and multiple follow ups on my behalf I finally received a call back with the information. While waiting for my scheduled appointment another recall was issued and I would like to have both performed on the same day. I’m still waiting on a call back after three days and multiple calls and messages left. More
Honda Autonation of Tucson was awesome. They fit in my service. They provided ice cream in the Arizona heat for my kids and they communicated all the needs to us in a precise manner. We app They fit in my service. They provided ice cream in the Arizona heat for my kids and they communicated all the needs to us in a precise manner. We appreciated their scheduling and their service both with a timing belt and a tire alignment. They used a computer to show us how the tires has worn for the alignment. More
Excellent communication throughout the service appointment. Friendly, attentive attendants and reasonably priced for the maintenance of our newer vehicle. appointment. Friendly, attentive attendants and reasonably priced for the maintenance of our newer vehicle. More
Service was done in timely manner. Service rep very good. I have had a stroke so to write 15 words is a lot. Do not require minimum words. Service rep very good. I have had a stroke so to write 15 words is a lot. Do not require minimum words. More
This was my 3rd visit to the dealership. Staff is friendly and courteous and the service advisor fully explained the estimated costs for the repair and the amount of time it would take. Joh Staff is friendly and courteous and the service advisor fully explained the estimated costs for the repair and the amount of time it would take. John Beeman was the service advisor and he was very helpful and kept me fully apprised as the work was being done. Very professional. More
Great since I got there , perfect help and the attendant was good and not to much info but not annoying trying to get you to buy their everything service that they are abligated to try and sell you 🤪 was good and not to much info but not annoying trying to get you to buy their everything service that they are abligated to try and sell you 🤪 More