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AutoNation Honda Tucson Auto Mall - Service Center

Tucson, AZ

4.6
1,197 Reviews

1,197 Reviews of AutoNation Honda Tucson Auto Mall - Service Center

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July 21, 2023

Exceptional customer service, worked with my warranty. Scott, Wes ,Dallas make great team that day. More

by Boxer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott, Wes and Dallas
Jul 26, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 20, 2023

They are always ready, willing & able to help, to accommodate & to serve their customers in anyway possible. Promptness, courtesy, attention to detail are always available. More

by kkskeeles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Jul 24, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 20, 2023

Had to wait an extra day for the part to come in, which is beyond the control of the dealership. Overall, a very positive experience - repair was completed in a timely and professional manner. More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arianna Sandoval, Arturo
Jul 25, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hello Jerry, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 19, 2023

John Beeman always provides excellent customer service. He always thoroughly explains everything I need to have done. I was a previous Toyota customer but Honda by far exceeds Toyotas customer service More

by Carrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Beeman
Jul 26, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi Carrie, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 19, 2023

Very good service, car is ready at the time that they told me and very good attention during the service and after service. More

by jorgelirag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Jul 26, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 19, 2023

Very prompt and great customer service . . I didn’t have an appointment but I dropped off my car and they still allowed it More

by olgarue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jul 25, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you again for your business and we hope to see you here again down the road!

July 19, 2023

I dropped my car off for service. The advisor was very professional. This was regular maintenance plus recall work, so cost was not a factor. The only negative was that the maintenanc More

by Will
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Barnes
Jul 25, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hello Will, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 19, 2023

We received prompt, polite service and helpful explanations of pricing and work to be performed. Advisor patiently answered many questions. More

by marilynmarcus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Beeman
Jul 25, 2023 -

AutoNation Honda Tucson Auto Mall responded

HI, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Tucson Auto Mall. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 18, 2023

Exceptional customer service! The staff greeted me as soon as I pulled in and took care of me right away. More

by Vanessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Beeman
Jul 26, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi Vanessa, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 17, 2023

Dallas was very helpful and informative throughout the entire process. He called when he said he would with updates and realistic finish times. More

by halapensis50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dallas
Jul 20, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

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