AutoNation Honda Tucson Auto Mall - Service Center

John Beeman always provides excellent customer service. He always thoroughly explains everything I need to have done. I was a previous Toyota customer but Honda by far exceeds Toyotas customer service He always thoroughly explains everything I need to have done. I was a previous Toyota customer but Honda by far exceeds Toyotas customer service More

Very good service, car is ready at the time that they told me and very good attention during the service and after service. told me and very good attention during the service and after service. More

Very prompt and great customer service . . I didn’t have an appointment but I dropped off my car and they still allowed it . I didn’t have an appointment but I dropped off my car and they still allowed it More

I dropped my car off for service. The advisor was very professional. This was regular maintenance plus recall work, so cost was not a factor. The only negative was that the maintenanc The advisor was very professional. This was regular maintenance plus recall work, so cost was not a factor. The only negative was that the maintenance minder was not reset, so I reset it myself. More

We received prompt, polite service and helpful explanations of pricing and work to be performed. Advisor patiently answered many questions. explanations of pricing and work to be performed. Advisor patiently answered many questions. More

Exceptional customer service! The staff greeted me as soon as I pulled in and took care of me right away. The staff greeted me as soon as I pulled in and took care of me right away. More

Dallas was very helpful and informative throughout the entire process. He called when he said he would with updates and realistic finish times. entire process. He called when he said he would with updates and realistic finish times. More

Came in for a new battery and was told it could be 1. 5 hours. Then in 40 minutes it was replaced and I was on my way. 5 hours. Then in 40 minutes it was replaced and I was on my way. More

What makes this Dealership so great is that my Service Manager, Greg Cheesbrough. He takes such good care of their customers. He is smart, a great communicator and always takes the time to make sure he Manager, Greg Cheesbrough. He takes such good care of their customers. He is smart, a great communicator and always takes the time to make sure he has answered all our questions. Anyone can sell a car - the Service after the sale is what keeps us coming back and referring the dealership to our friends and family. More

The sale of a car is the easy part - service is a whole other issue. I return because of my Service Writer, Greg Cheesebrough - he talks about what needs to be done - answers questions - estimates cost an other issue. I return because of my Service Writer, Greg Cheesebrough - he talks about what needs to be done - answers questions - estimates cost and time ... and keeps me informed. As a 73 year old widow, I can't express enough how many times I have given the dealership recommendations - but in truth I always mention Greg as the "icing on the cake" More