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AutoNation Honda Tucson Auto Mall - Service Center

Tucson, AZ

4.6
1,196 Reviews

1,196 Reviews of AutoNation Honda Tucson Auto Mall - Service Center

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March 18, 2011

Shaun had excellent customer service from start to finish. Shaun went over the recommended services required by the manufacturer. Shaun was genuinely concerned about me and the service done to my ve More

by d1perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Goodwin
March 18, 2011

Dobbs Honda along with Mitch Jones have serviced my 2004 Honda for years now I have purchased a 2011 and keeping my 2004 because of all the expertise and care given by Mitch..the technician"s all those inv More

by jarriaga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Jones
March 14, 2011

Jeff DeWald was a great person to work with. My car was perfect and done on time. Very helpful and recommended things I needed but wasn't pushy. Very friendly staff at the dealership. Work done as promis More

by vicki728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dewald
March 13, 2011

I have owned Hondas for 14 years. I came back to Dobbs to buy my second Honda because the service department is so terrific. I have never had anything but good experiences with the people there. They ar More

by Sally Simmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Goodwin
April 07, 2010

Untrustworthy how do they intend to keep return customers seems impossible Pros: none Cons: Untrustworthy workers Once their service rep. and mechanic lied to me they lost a return customer. Yo More

by tarkington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mitch
July 17, 2009

These people are very rude, especially the Courtesy Carriers who all make you feel like a worthless leech for using the courtesy ride. The sales rep did not fully outline the bill and did not mention a More

by cwren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
5
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