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AutoNation Honda Tucson Auto Mall - Service Center

Tucson, AZ

4.7
1,183 Reviews

1,183 Reviews of AutoNation Honda Tucson Auto Mall - Service Center

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August 01, 2023

Had a small problem with my Honda Passport our Service advisor John Beeman took care of it in no time Great Service and thank you John! More

by gj7172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Beeman
Aug 07, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

July 31, 2023

Went in for service. Service advisor, Gregg Cheesbrough, was efficient, welcoming and helped define probable issue with car. I would request Gregg again. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Cheesbrough
Aug 04, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi Jim, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 31, 2023

Great service. All issues fixed and Gregg was extremely thorough and attentive to all issues. More

by sp668
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg
Aug 04, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 31, 2023

Had another great service. I always have to wait for my car. My car was ready before the promised time. Way to go. Thanks More

by Hosein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Aug 04, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi Hosein, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 31, 2023

Thanks for many years of great service. Gregg Cheesebrough and the other advisers always explain things and make sure I get the best deals. Appreciate the free shuttle to lunch nearby - w More

by steve7701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Cheesebrough
Aug 07, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 31, 2023

My visit to the dealership to correct a warranty item went very smoothly. My advisor worked the issue seemlessly. More

by johnsolverson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Beeman
Aug 07, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi Johnsolverson, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

July 28, 2023

Not able to reach on phone. Vague regarding how long service will take. People waiting over 3 hrs for oil change. I waited 5 hrs for airbag test. More

by tershel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Several
Jul 31, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hello, thank you for taking the time to leave us feedback. Please call our General Manager at (520) 549-2238 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

July 28, 2023

The service was quick and efficient, done within the time frame I was told. Waited for the work to be done in the lounge area which was clean. A service dept person actually came over and asked if anyone nee More

by thbowen68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Cheesebrough
Jul 31, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 28, 2023

Excellent Customer service provided by my Service rider Gregg great experience in general….complete recommend More

by ArtG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Cheesbrough
Jul 31, 2023 -

AutoNation Honda Tucson Auto Mall responded

Thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Honda Tucson Auto Mall and we hope to be of service again in the future.

July 27, 2023

They employ the best service representative we have ever met in 35 years of Honda ownership. The dealership in Tucson is clean and efficient. The work is great. More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Cheeseborough
Jul 27, 2023 -

Don responded

Gregg Cheeseborough is the most professional, helpful service representative we have ever encountered anywhere. He helps us not only understand current repairs, but also upcoming needs.

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