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AutoNation Honda Tucson Auto Mall - Service Center

Tucson, AZ

4.7
1,182 Reviews

1,182 Reviews of AutoNation Honda Tucson Auto Mall - Service Center

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July 28, 2021

Always a pleasure working with Mike P. I am used to waiting for my car while it is being serviced. Although they were a little short staffed, Mike got me in and out in a reasonable time frame. More

by Slayer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael P., Peter Ta
Aug 13, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 27, 2021

The person in the service Department treated me with respect and made me feel welcome. The cold water and clean bathrooms were appreciated. The quality of service was great. More

by markwstone195
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
July 27, 2021

Although far less staff than last year, I was in and out for my oil change. The associate was communicative and helpful and offered services that I needed. More

by mozaeta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
July 25, 2021

Everything went smooth from cradle to grave. Service manager was prompt and attentive. I actually received a call that my vehicle was ready, which rarely ever happens. More

by Rnlcampbell4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Jul 26, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hello, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

July 24, 2021

They did a very good job I'm very reasonable prices very pleased and will return back thank you see you soon. On next service JLD . More

by JLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Jul 26, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hello, thank you for your positive review. We're happy to have been of service to you. We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 23, 2021

My service advisor Gregg Cheesebrough was extremely helpful, and knowledgeable. I appreciated his advice and cooperation. I will use Dobbs Honda in future because of the prompt service and expertise th More

by Judith Bridges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Cheesebrough service advisor
July 22, 2021

Gregg Cheesbrough is our go-to guy for service. He always looks for the most economical repairs and gives us great advice. We recommend Gregg for all service needs. More

by gbafleming
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Cheesbrough
Nov 15, 2021 -

gbafleming responded

This is the only garage we use for car maintenance.

July 22, 2021

Seemed like the wait was longer then it needed to be! It took one and a half hours to service our car. That’s about it More

by mzukowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott, Peter Ta
July 22, 2021

Everyone was very friendly and professional. Didn't have to wait very long for my vehicle to be serviced. I would recommend Honda of Tucson to anyone. More

by Manzos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
July 21, 2021

On what was Avery busy day Greg was unfailingly courteous, friendly and efficient. He also went out of his way to make sure my vehicle service was completed in the specified time frame. It was even More

by rapjkp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Jul 22, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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