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AutoNation Honda Tucson Auto Mall - Service Center

Tucson, AZ

4.6
1,186 Reviews

1,186 Reviews of AutoNation Honda Tucson Auto Mall - Service Center

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August 10, 2021

The dealership is always clean, professional, and fast. My point of contact was Greg and he was very helpful More

by morales5911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
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Aug 11, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 10, 2021

Fast efficient service. Advisor Gregg Cheesebrough is very knowledgeable and helpful. Need more advisers like him. More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
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Aug 11, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 10, 2021

Have been buying cars from this dealer for years. Always satisfied. More

by Erbmelwi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Report | Print
Aug 11, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda Tucson Auto Mall. We always strive to provide personable and excellent customer service to all our guests. Thank you so much for the positive review!

August 10, 2021

This is a great dealership! My experience with AutoNation has always been great! I highly recommend AutoNation to anyone looking for a vehicle. You are the best! More

by kmolique1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Cheesbrough
Report | Print
Aug 11, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 09, 2021

This is a great dealership with fantastic employees in the service department. I highly recommend AutoNation Honda. The Service Writer Mike P. Is a pleasure to work with. More

by mark2462
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Prescatore
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Aug 11, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hello Mark, We are pleased to hear you had such a positive experience with Mike ,! We appreciate your recommendation of AutoNation Honda Tucson Auto Mall and we hope to be of service again in the future.

August 09, 2021

Brandon Lee was personable and professional. He was also very knowledgeable. It was a pleasure to have him handling my transaction and would definitely go back to him again. More

by Shells4308
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Lee, Peter Ta
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Aug 11, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hello, thank you for your kind review; we are happy to pass along your comments to Brandon here at AutoNation Honda Tucson Auto Mall! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 08, 2021

My experience with AutoNation has been excellent. Mike has taken care of my car for the past two times. He is considerate and explains everything that is necessary. More

by ECTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
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Aug 11, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hello Ecth, we're happy to hear you had such a positive experience with Mike ! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 06, 2021

EXCELLENT SERVICE REP BRANDON @801 WETMORE IN TUCSON THERE WAS NO SHUTTLE SO THAT COSTS ME MONEY BOTH WAYS A BIT DISAPPOINTING TOOK CAR IN FOR A 4 POINT ON A FRIDAY..MADE APPT FOR NEW WATER PUM More

by kconelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GREGG
Report | Print
Aug 20, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hello, we are deeply disappointed by your experience at AutoNation Honda Tucson Auto Mall. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (520) 549-2238 to discuss what we can do to help.

Aug 20, 2021 -

kconelly responded

Under service I was thinking that the first star was the best..I am always pleased w/ your company..only complaint or disappointment was the " no shuttle.." both Gregg and Brandon were great and helpful Thank you Karen Conelly

August 06, 2021

The gentleman at the service counter was friendly, knowledgeable, and extremely helpful. I wouldn’t take my car anywhere else. More

by Adam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Report | Print
Aug 20, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi Adam, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 05, 2021

40 minutes to get checked in. 3 hrs for oil chg/trani flush. Totally Unacceptable! More

by cbutschli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon
Report | Print
Aug 20, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (520) 549-2238. We hope to hear from you.

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