AutoNation Honda Tucson Auto Mall - Service Center

It is my first time at Honda service, I feel very confident about health safety in waiting area, good environment confident about health safety in waiting area, good environment More

Everything was very good except the wait time for and oil change and inspection which took two hours. Brandon was very professional and showed a genuine interest in taking care of my car. Thought he was an change and inspection which took two hours. Brandon was very professional and showed a genuine interest in taking care of my car. Thought he was an asset to the dealership. He was personable and friendly yet laser focused. More

Always a good experience. Extremely smooth and speedy oil change. Very polite and helpful service advisor, Brandon Lee. Well kept waiting room and rest room. oil change. Very polite and helpful service advisor, Brandon Lee. Well kept waiting room and rest room. More

The whole process, from setting the appointment, to checking my car in, to the time it took to get my car tuned up (and with the right tune up for the mileage on my car, to going over what was done to checking my car in, to the time it took to get my car tuned up (and with the right tune up for the mileage on my car, to going over what was done to my car and any recommendations my car might need next service call, to paying my bill at a surprising lower price than I expected was all done in very professional and friendly manner. I highly recommend AutoNation Honda for anyone’s service needs. More

Overall satisfied with the dealership but very satisfied with my service adviser, Gregg C who not only was congenial and knowledgeable but went the extra mile to have my questions answered even checking wit with my service adviser, Gregg C who not only was congenial and knowledgeable but went the extra mile to have my questions answered even checking with mechanics for accuracy. I have been going to Auto Nation for over 10 years and he is the best advisor I encountered. More

Service Advisor Scott Evans was helpful and very professional. He kept me updated and friendly. professional. He kept me updated and friendly. More

Mike, my service advisor, was amazing, got my car taken care of in record time. care of in record time. More

Service was great, Gregg Cheesbrough,was wonderful, had Service was great, Gregg Cheesbrough, was wonderful, had my vehicle ready to go as promised! I appreciate his prompt attention and help. Thank you fo Service was great, Gregg Cheesbrough, was wonderful, had my vehicle ready to go as promised! I appreciate his prompt attention and help. Thank you for your time and attention. More

Good customer service. Not happy that employees didn’t keep COVID masks on face except when face to face with client and no social distancing keep COVID masks on face except when face to face with client and no social distancing More

The phone service is terrible…unable to get answers to simple questions as “no one is available”, ever, Three occsssions had to drive across town 40 minutes to get answer to the questions we needed befo simple questions as “no one is available”, ever, Three occsssions had to drive across town 40 minutes to get answer to the questions we needed before scheduling service. Web service appointments are terrible as they are too complex and irrelevant to particular needs to be useful or even to understand. I paid a lot of money for extended service warranty and they are useless because the service appointments can’t be made without direct interaction and information. I wish I had bought another Toyota. More