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AutoNation Honda Tucson Auto Mall - Service Center

Tucson, AZ

4.7
1,182 Reviews

1,182 Reviews of AutoNation Honda Tucson Auto Mall - Service Center

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August 27, 2021

I had to reschedule my appointment, and it was effortless. I was told what was being done and why and how much. Greg was very helpful. I appreciated that he wore a mask. Sorry with the pandemic th More

by drmelusmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GREG
Sep 03, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 27, 2021

My new Civic had a bad battery and Honda got me in and got me a new replacement. Thanks to Scot Evans who managed to get me in early. More

by Marmrt71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scot Evans
Sep 03, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 27, 2021

It is my first time at Honda service, I feel very confident about health safety in waiting area, good environment More

by nctapiac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Sep 03, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 27, 2021

Everything was very good except the wait time for and oil change and inspection which took two hours. Brandon was very professional and showed a genuine interest in taking care of my car. Thought he was an More

by sidneywilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon (service dept.), Peter Ta
Sep 03, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

August 27, 2021

Always a good experience. Extremely smooth and speedy oil change. Very polite and helpful service advisor, Brandon Lee. Well kept waiting room and rest room. More

by drewandchrisludwig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Lee
Sep 03, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 26, 2021

The whole process, from setting the appointment, to checking my car in, to the time it took to get my car tuned up (and with the right tune up for the mileage on my car, to going over what was done to More

by rlwjrw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Sep 03, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Honda Tucson Auto Mall. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 25, 2021

Overall satisfied with the dealership but very satisfied with my service adviser, Gregg C who not only was congenial and knowledgeable but went the extra mile to have my questions answered even checking wit More

by john
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Cheesbrough
Aug 31, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

August 25, 2021

Service Advisor Scott Evans was helpful and very professional. He kept me updated and friendly. More

by ruelaslorraine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Evans
Aug 31, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Honda Tucson Auto Mall. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 25, 2021

Mike, my service advisor, was amazing, got my car taken care of in record time. More

by m.goodwin56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Sep 01, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 24, 2021

Service was great, Gregg Cheesbrough,was wonderful, had Service was great, Gregg Cheesbrough, was wonderful, had my vehicle ready to go as promised! I appreciate his prompt attention and help. Thank you fo More

by salfitness8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Cheesbrough
Aug 31, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

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