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AutoNation Honda Tucson Auto Mall - Service Center

Tucson, AZ

4.7
1,182 Reviews

1,182 Reviews of AutoNation Honda Tucson Auto Mall - Service Center

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September 05, 2021

I took my husband’s 2007 CRV in for an oil change. I seldom drive his vehicle and it was steering like a truck. I wasn’t surprised when I was told there was a small hole in the power steering hose. Very More

by crbaylorco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Cheesbrough
Sep 07, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you for the review!

September 02, 2021

They got me in right away, fixed the problem, and got me out quickly. They solved the problem completely. Everything went smoothly! Thanks much, Honda. More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg
Sep 07, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

September 02, 2021

My experience at AutoNation Honda was excellent. Greg Cheeseborough did a great job guiding me through the necessary work. It was a comfortable place to wait. I will return. More

by Irisheyes60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Cheeseborough 5 stars, Peter Ta
Sep 07, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 01, 2021

They do good work, They are friendlyThey are responsive They do good work, They are friendly They are responsive to repair needs They follow up on the work Having all vaccinated would be even better More

by daryl_lamfers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Sep 06, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, we take your feedback very seriously and thank you for bringing this to our attention. Safety is of the utmost importance to us. When you can, please send your contact information and a copy of this review to our corporate team at Customer.Relations@AutoNation.com. Thank you.

September 01, 2021

Excellent customer service and called with service updates as needed. Work completed quicker than expected. Will come back when other work is needed. Great job. More

by Berrinda.shipley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Chesssbrough, Peter Ta
Sep 06, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi Berrinda, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

September 01, 2021

Gregg Chessbrough always takes great care of us. We continue to have our maintenance done at Auto Nation even though we are well out of warranty because of his great customer service. More

by dearrietaBarb
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Sep 06, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 31, 2021

The best service in tucson..the gentleman (greg) that helped me to service my 2017 honda ridgeline was very knowledgeable and courteous..Been coming here since 2019 for my truck maintenance. Always my go More

by Benjordan22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg, Peter Ta
Sep 03, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Have a great day!

August 31, 2021

The gentleman that took care of me was the utmost professional. His name is Jeff Dewald and I believe the Service Manager. Unable to find one of his Service Associates, (Service Dept & Staff extremel More

by Wild Willie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dewald
Sep 03, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jeff here at AutoNation Honda Tucson Auto Mall! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

August 30, 2021

The second time I asked for my parking lights to be replaced it was never done! I paid for new windshield wipers, they were put on wrong! More

by lindalou111047
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rather not
Sep 03, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, we are deeply disappointed by your experience at AutoNation Honda Tucson Auto Mall. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

August 29, 2021

We had a static noise fron the speakers that was recalled . After we had the work done the cars main console shuts off due to a bad grounding issue. We took it back and they said it was fixed. When we got th More

by Ben parks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Peter Ta
Sep 03, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (520) 549-2238 to discuss what we can do to help.

Sep 13, 2021 -

Ben parks responded

This is the general # that goes to a call center. When i call the receptionist says all service members are busy. At the very least could you give me the GMs name?

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