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AutoNation Honda Tucson Auto Mall - Service Center

Tucson, AZ

4.6
1,186 Reviews

1,186 Reviews of AutoNation Honda Tucson Auto Mall - Service Center

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September 09, 2021

Always great service. Usually use Mike, but always have a good experience no matter who we end up working with. Will keep buying Hondas to work with this service department. More

by brookestreicher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Lee
Sep 14, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 08, 2021

Gregg cheesbrough gave us great service while being inundated with customers. He got us in and out early without an appointment. He deserves employee of the month! More

by Miller6025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg cheesbrough, Peter Ta
Sep 09, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Tucson Auto Mall! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 07, 2021

I had a good experience coming into the dealership after. The first tow was not ableto get the car in before you closed. By the time the 2nd tow could pick the car up it was early the next morning that I h More

by mwbingham_3968
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Pascatori (not sure of spelling)
Sep 09, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Honda Tucson Auto Mall. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 06, 2021

Car was dropped off, I was told 3 hours it took them 7 hours, they had to order parts would take up to a week to get! My car was filthy dirty when I got it back from them power washing the engine! More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott
Sep 07, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi Mary, we are deeply disappointed by your experience at AutoNation Honda Tucson Auto Mall. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (520) 549-2238 to discuss what we can do to help.

September 05, 2021

I took my husband’s 2007 CRV in for an oil change. I seldom drive his vehicle and it was steering like a truck. I wasn’t surprised when I was told there was a small hole in the power steering hose. Very More

by crbaylorco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Cheesbrough
Sep 07, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you for the review!

September 02, 2021

They got me in right away, fixed the problem, and got me out quickly. They solved the problem completely. Everything went smoothly! Thanks much, Honda. More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg
Sep 07, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

September 02, 2021

My experience at AutoNation Honda was excellent. Greg Cheeseborough did a great job guiding me through the necessary work. It was a comfortable place to wait. I will return. More

by Irisheyes60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Cheeseborough 5 stars, Peter Ta
Sep 07, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 01, 2021

They do good work, They are friendlyThey are responsive They do good work, They are friendly They are responsive to repair needs They follow up on the work Having all vaccinated would be even better More

by daryl_lamfers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Sep 06, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, we take your feedback very seriously and thank you for bringing this to our attention. Safety is of the utmost importance to us. When you can, please send your contact information and a copy of this review to our corporate team at Customer.Relations@AutoNation.com. Thank you.

September 01, 2021

Excellent customer service and called with service updates as needed. Work completed quicker than expected. Will come back when other work is needed. Great job. More

by Berrinda.shipley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Chesssbrough, Peter Ta
Sep 06, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi Berrinda, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

September 01, 2021

Gregg Chessbrough always takes great care of us. We continue to have our maintenance done at Auto Nation even though we are well out of warranty because of his great customer service. More

by dearrietaBarb
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Sep 06, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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