AutoNation Honda Tucson Auto Mall - Service Center
Tucson, AZ
1,183 Reviews of AutoNation Honda Tucson Auto Mall - Service Center
My battery died when I dropped it off for an oil change. They claim they tested it and it was fine. I was able to drive home, but it stopped working that evening. I had to disconnect/reconnect every time I They claim they tested it and it was fine. I was able to drive home, but it stopped working that evening. I had to disconnect/reconnect every time I needed the vehicle while I made an appt with another shop. I thought it was going to be the starter or alternator, but it turns out it was the battery after all. This could have been a simple fix and much less expensive. More
My Honda Ridgeline had a problem which apparently was difficult to diagnose but after several sessions I think it's fixed. Customer service is always my main concern and in many businesses it is sorely l difficult to diagnose but after several sessions I think it's fixed. Customer service is always my main concern and in many businesses it is sorely lacking but not here. Scott, the Service manager, took control and did a great job for a very picky customer; thanks for the help! Tom More
I have been going toe Honda Autonation for 13 years now to have my now 20+ year old Element serviced. I have always received excellent treatment and good communications. My Honda is still going strong to have my now 20+ year old Element serviced. I have always received excellent treatment and good communications. My Honda is still going strong after 20 years due to them!!! The waiting room is a good place to wait and free coffee. More
Service rep, G, was friendly, helpful, and easy to work with. Service was prompt and appeared to be thorough. Reasonably priced. My only complaint is that they do not have late-night and early-morning d with. Service was prompt and appeared to be thorough. Reasonably priced. My only complaint is that they do not have late-night and early-morning drop off, with an envelope for the key and to state service needs. The intake process is relatively slow, especially if you have to be at work early. More
I use this dealership for service. They have always been amazing and try to please me in any way they can. Great value and good prices. They have always been amazing and try to please me in any way they can. Great value and good prices. More
Went in for required maintenance. Service was on time and completed in the time predicted. I had a problem with noise in the AC fan upon pick-up. This was diagnosed and fixed within 1 Service was on time and completed in the time predicted. I had a problem with noise in the AC fan upon pick-up. This was diagnosed and fixed within 10 minutes. Thank you for making a usually boring afternoon more bearable with your friendly and competent service. More
I was told how long and the completion of the inspection was on the mark. All staff were pleasant especially Arianna Sandoval. Great staff! Gail Madden was on the mark. All staff were pleasant especially Arianna Sandoval. Great staff! Gail Madden More