AutoNation Honda Tucson Auto Mall - Service Center

The dealership if great and the people working there are all very nice! The one thing I had a problem with is when I called to make a service appointment, I had to talk to someone in another country. I di all very nice! The one thing I had a problem with is when I called to make a service appointment, I had to talk to someone in another country. I didn't like that and didn't make an appointment with her. I eventually got through to someone at the dealer to schedule my appointment. I would rather talk to some there when I need service. More

Very professional and helpful. They kept me notified of where they were in the process and brought me recommendations. They realized I had another appointment and many to do all the work needed and still where they were in the process and brought me recommendations. They realized I had another appointment and many to do all the work needed and still get me out on time. More

Gregg Cheesbrough explained 30K Major Service thoroughly before begining service and after completion of the service, went over in detail the findings. He also explained how to fix myself some hot chocola before begining service and after completion of the service, went over in detail the findings. He also explained how to fix myself some hot chocolate from the machine. More

Appreciate that Honda is able to electronically save and access all service history on my vehicle no matter which Honda dealer I use. Thank you for your help in maintaining all my Hondas thus far. access all service history on my vehicle no matter which Honda dealer I use. Thank you for your help in maintaining all my Hondas thus far. More

Always great service. Usually use Mike, but always have a good experience no matter who we end up working with. Will keep buying Hondas to work with this service department. a good experience no matter who we end up working with. Will keep buying Hondas to work with this service department. More

Gregg cheesbrough gave us great service while being inundated with customers. He got us in and out early without an appointment. He deserves employee of the month! inundated with customers. He got us in and out early without an appointment. He deserves employee of the month! More

I had a good experience coming into the dealership after. The first tow was not ableto get the car in before you closed. By the time the 2nd tow could pick the car up it was early the next morning that I h The first tow was not ableto get the car in before you closed. By the time the 2nd tow could pick the car up it was early the next morning that I had called my road assistance co. I was immediately help by Mike P. who took care of my need as soon as he helped another customer. Through his insight and help rather than purchasing one tire we determined it would best to buy all new. I agreed with his thinking on the matter. I am satisfied More

Car was dropped off, I was told 3 hours it took them 7 hours, they had to order parts would take up to a week to get! My car was filthy dirty when I got it back from them power washing the engine! hours, they had to order parts would take up to a week to get! My car was filthy dirty when I got it back from them power washing the engine! More

I took my husband’s 2007 CRV in for an oil change. I seldom drive his vehicle and it was steering like a truck. I wasn’t surprised when I was told there was a small hole in the power steering hose. Very seldom drive his vehicle and it was steering like a truck. I wasn’t surprised when I was told there was a small hole in the power steering hose. Very glad they find it and replaced the hose. I was disappointed I was going to have wait some additional time but it was done in no time. I do trust this dealership and their service. More

They got me in right away, fixed the problem, and got me out quickly. They solved the problem completely. Everything went smoothly! Thanks much, Honda. out quickly. They solved the problem completely. Everything went smoothly! Thanks much, Honda. More