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AutoNation Honda Tucson Auto Mall - Service Center

Tucson, AZ

4.7
1,180 Reviews

1,180 Reviews of AutoNation Honda Tucson Auto Mall - Service Center

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September 18, 2021

easy to deal with. good place to wait for service to complete. friendly services. did not try to sell me stuff i did not need. More

by Paul
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Report | Print
Sep 24, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi Paul, we are very happy we could provide you with a positive experience! If you ever need help, just give us a call. Happy motoring!

September 17, 2021

Courteous and Efficient. Think the multi point should inspection should have been free. Cost $13. More

by tomjanmax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Evans
Report | Print
Sep 24, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

September 16, 2021

Work done as agreed. Done before estimated time. Very courteous and professional service agent. Fone More

by mcnamara1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott evans, Peter Ta
Report | Print
Sep 17, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Tucson Auto Mall! If you have any further questions, please give us a call. We're always happy to help!

September 16, 2021

Online easy to make appointment. Timely greeting upon arrival and acknowledgement of appointment. Work promised in one hour actually completed in 45 minutes. More

by HOsharow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
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Sep 23, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Have a great day!

September 15, 2021

My hour became almost 2 after I declined to have added services. Do not listen to your questions and act accordingly. Poor customer service. More

by Msjordan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure but obviously new. No clue as to what he’s doing
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Sep 17, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (520) 549-2238 to discuss what we can do to help.

September 15, 2021

Good service, politeness and promptness. Also good explanation of services needed and service completed. Would gladly recommend this dealer for service. More

by genenan50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RAY, Peter Ta
Report | Print
Sep 17, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Honda Tucson Auto Mall and we hope to be of service again in the future.

September 15, 2021

The service on my truck was done quickly and courtesly. The price of the oil change was cheaper than I could buy the oil and filter myself. More

by Brent.Lewis1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Report | Print
Sep 17, 2021 -

AutoNation Honda Tucson Auto Mall responded

Brent, it is great to read such wonderful comments about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

September 14, 2021

Quick service, reviews inspection and informed of upcoming services needed. Waiting on parts of recall More

by donnaahern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff cheesbrough
Report | Print
Sep 14, 2021 -

donnaahern responded

No public response

Sep 14, 2021 -

donnaahern responded

This review of my service agent should not require additional access to an email account so you can fill it with junk. You obviously have my email and can not force me to post a public review si my agent gets his points. Not fair to him…..just saying

September 14, 2021

Absolutely the best service! Gregg Cheesbrough is exceptional, and took care of all my maintenance needs. Glad to have such a trustworthy service manager! Thanks, Gregg! More

by MrBill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Report | Print
Sep 17, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Tucson Auto Mall! If you have any further questions, please give us a call. We're always happy to help!

September 13, 2021

Jeff DeWald, and my mechanic Chris, are like my family. I have expressed my gratitude for them protecting my life at 75mph on the road. For the stressless life I have due to no worries about my car. Thanks a More

by j_woz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff DeWald and Chris (mechanic).
Report | Print
Sep 17, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jeff here at AutoNation Honda Tucson Auto Mall! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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