AutoNation Honda Tucson Auto Mall - Service Center

Easy to schedule an appointment, service was great, friendly people, nice and clean waiting area while you’re waiting for the car friendly people, nice and clean waiting area while you’re waiting for the car More

I am very pleased with the friendly service I received from Gregg in my last visit to Auto Nation. I received prompt service and attention to my car needs and my car was ready when he said it was going to from Gregg in my last visit to Auto Nation. I received prompt service and attention to my car needs and my car was ready when he said it was going to be. More

Gregg, Assistant Service Manager had a busy day but took time to answer my questions. time to answer my questions. More

Met at door at appointment time, comfortable waiting room, updated on service and options, fair price room, updated on service and options, fair price More

We dropped off the car for the first regular oil change since purchasing it, and were told that it would be 1-2 hours for the work, and that we would get a call to tell us if oil changes are included in ou since purchasing it, and were told that it would be 1-2 hours for the work, and that we would get a call to tell us if oil changes are included in our warranty, and then we would receive a call when the car was ready. After three hours we called the Service department, and were kept on hold interminably. Then we called New Car Sales and couldn't get through to anyone. We pressed "0" to get to the operator, but the line just went dead each time. So we drove to the dealership to see when the car would be ready. We were told the car had been ready - we just didn't receive any call. And the oil change was not included in our warranty. All in all, a disappointment. More

Prompt and friendly service at this dealership. The rep I dealt with ,Greg, was very courteous. dealt with ,Greg, was very courteous. More

The sales staff when we bought our 2020 CR V was helpful and efficient. We bought the protection plan and just had our first service. It went very smoothly. We had been told that regular service appointm and efficient. We bought the protection plan and just had our first service. It went very smoothly. We had been told that regular service appointments would not be “jiffy” so we dropped the car off and returned later in the day after being called to say the work was done. No surprises. We’ll done. More

I have been an Autonation customer for over 15 years. I have found their service to be consistently dependable and advice excellent. have found their service to be consistently dependable and advice excellent. More

Service dept is great with the exception of a 2 hr wait for an oil change with an appt. for an oil change with an appt. More