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AutoNation Honda Tucson Auto Mall - Service Center

Tucson, AZ

4.6
1,186 Reviews

1,186 Reviews of AutoNation Honda Tucson Auto Mall - Service Center

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September 30, 2021

Greg Cheesbrough is great! He explains the problem and the solution with a smile and answers all my questions. Knowledgeable and friendly ... great combination!!! More

by wilsonaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Oct 05, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 29, 2021

Jeff always makes the entire process seamless, and for that reason, I'll always return to this dealership. So dedicated!!! More

by Kingsley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff ( Service Manager)
Oct 03, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hello Kingsley, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

September 29, 2021

Beat Service I ever Received thank you Brandon Lee AutoNation. See you again next time. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon lee
Sep 30, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, we are pleased to hear you had such a positive experience with us, Jim! If you ever need help, just give us a call. Happy motoring!

September 29, 2021

Brandon Lee was my service advisor. He was friendly, efficient, and knowledgeable.He listened carefully to what I had to say and solved my issue. Service was done on time, More

by plpawake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Oct 03, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 29, 2021

Tredell was courteous, helpful provided 5-Star Service I'm accustomed to at Auto Nation. More

by gailvblack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tredell at Service Desk , Peter Ta
Oct 03, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 27, 2021

Service Advisor Julian Ruiz was helpful, friendly, and explained everything patiently. Comfortable atmosphere and friendly service. More

by nikkisue558
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Sep 28, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 27, 2021

Tredell Cummings met me at my car. I had two warranty items to get taken care of. Tredell explained the process to me and gave me an approximate time it would take. I elected to wait. When my vehicle was More

by f16av8r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Sep 29, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

September 25, 2021

I am very pleased with the friendly service I received from Gregg in my last visit to Auto Nation. I received prompt service and attention. More

by astilwell2746
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gregg Cheesbrough
September 24, 2021

While waiting for my car I saw one just like it pulled out and parked. After a long wait decided it wasn't mine. After a two hour wait for oil change I checked with service advisor and was told my paper More

by swright12
Friendliness
Recommend Dealer
No
Employees Worked With
Brandon Lee
Sep 26, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, we are deeply disappointed by your experience at AutoNation Honda Tucson Auto Mall. Please call our General Manager at (520) 549-2238 for ways we can work towards resolving these issues. We look forward to hearing from you soon. Take care!

Sep 29, 2021 -

swright12 responded

Thank you for acknowledging receipt of my comments. This was the first time I have been unhappy with service at this location. I am in hopes my comments will prevent this from happening in the future. Sharon Wright

September 24, 2021

Tradell was friendly, attentive and very helpful. He went out of his way to keep us informed More

by Honda driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tradell Cummings
Sep 26, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your kind review; we are happy to pass along your comments to Tradell here at AutoNation Honda Tucson Auto Mall! If you have any further questions, please give us a call. We're always happy to help! Take care!

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