AutoNation Honda Tucson Auto Mall - Service Center

I was able to make an appt late in the week fir Saturday. I chose to wait fir my car and expected a two hour turnaround for basic work like oil and differential. The car was done in a little under an hour an I chose to wait fir my car and expected a two hour turnaround for basic work like oil and differential. The car was done in a little under an hour and a half. Pretty fast this time around. Great job! More

Brandon was excellent. He was polite and a very good communicator. It was comfortable sitting in the waiting room communicator. It was comfortable sitting in the waiting room More

Surprising they needed to replace AC compressor purchased less than 2 years ago. Brandon was the best! less than 2 years ago. Brandon was the best! More

Brandon and Jeff were great to work with. We are never disappointed with this outstanding dealership. disappointed with this outstanding dealership. More

The service was easy, but the waiting was the most difficult part to try to social distance. Access to a power outlet was also hard to come by. Since an oil change takes 2 hours and no loaner they kin difficult part to try to social distance. Access to a power outlet was also hard to come by. Since an oil change takes 2 hours and no loaner they kinda force you to stay. More

Honest pricing and pretty quick despite a huge crowd. The waiting area needs a makeover but thats the only knock I have. The waiting area needs a makeover but thats the only knock I have. More

We have been going to Dobbs Honda for many years using their service department. Greg Polson introduced us to Greg Cheesbrough in the service dept and he has always been very professional and taken care o their service department. Greg Polson introduced us to Greg Cheesbrough in the service dept and he has always been very professional and taken care of our vehicle’s needs efficiently. I had a 8:00 am appointment and when I got there I was told Greg was out sick. No problem another service writer took care of me and took my vehicle back about 8:10 and was told it would be about 1-1 1/2 hours. I was having a oil change only. Time went by and it was now close to 10:30 and no vehicle. I went to see the service writer and he and others were busy but I saw my vehicle had been parked in the area of the used cars. I tried to get the attention of anyone when finally I asked who I believe was the general manager if our service writer was the only one who could check us out. John did our paperwork and I finally left close to 10:50 am. It seems that because there are so busy they don’t tend to the finished cars and they remain parked outside while they take in other cars. Although Greg Cheesbrough tells me it might take 1-1 1/2 hrs he manages to get me out within the hour. He tends to go back and see the status of cars being worked on to ensure they get out within the timeframe. Greg is certainly an asset to Dobbs and I will continue to take my vehicle there. More

Greg Cheesbrough is the best! He explains the problem and the solution with a smile and answers any of my questions. Knowledgeable and friendly ... great combination!!! The site only has Peter Ta as anoth the solution with a smile and answers any of my questions. Knowledgeable and friendly ... great combination!!! The site only has Peter Ta as another person I worked with, I do not know Peter... More

Greg in the service department is the BEST! Very honest and explains things in great detail. It asked me to rate Peter Ta, and I don't know who he is, so I put 1 star. and explains things in great detail. It asked me to rate Peter Ta, and I don't know who he is, so I put 1 star. More

I have had good success with using Auto Nation. Repairs are done in a timely manner at a reasonable cost. Repairs are done in a timely manner at a reasonable cost. More