AutoNation Honda Tucson Auto Mall - Service Center

We have been going to Dobbs Honda for many years using their service department. Greg Polson introduced us to Greg Cheesbrough in the service dept and he has always been very professional and taken care o their service department. Greg Polson introduced us to Greg Cheesbrough in the service dept and he has always been very professional and taken care of our vehicle’s needs efficiently. I had a 8:00 am appointment and when I got there I was told Greg was out sick. No problem another service writer took care of me and took my vehicle back about 8:10 and was told it would be about 1-1 1/2 hours. I was having a oil change only. Time went by and it was now close to 10:30 and no vehicle. I went to see the service writer and he and others were busy but I saw my vehicle had been parked in the area of the used cars. I tried to get the attention of anyone when finally I asked who I believe was the general manager if our service writer was the only one who could check us out. John did our paperwork and I finally left close to 10:50 am. It seems that because there are so busy they don’t tend to the finished cars and they remain parked outside while they take in other cars. Although Greg Cheesbrough tells me it might take 1-1 1/2 hrs he manages to get me out within the hour. He tends to go back and see the status of cars being worked on to ensure they get out within the timeframe. Greg is certainly an asset to Dobbs and I will continue to take my vehicle there. More

Greg Cheesbrough is the best! He explains the problem and the solution with a smile and answers any of my questions. Knowledgeable and friendly ... great combination!!! The site only has Peter Ta as anoth the solution with a smile and answers any of my questions. Knowledgeable and friendly ... great combination!!! The site only has Peter Ta as another person I worked with, I do not know Peter... More

Greg in the service department is the BEST! Very honest and explains things in great detail. It asked me to rate Peter Ta, and I don't know who he is, so I put 1 star. and explains things in great detail. It asked me to rate Peter Ta, and I don't know who he is, so I put 1 star. More

I have had good success with using Auto Nation. Repairs are done in a timely manner at a reasonable cost. Repairs are done in a timely manner at a reasonable cost. More

Greg Cheesbrough is great! He explains the problem and the solution with a smile and answers all my questions. Knowledgeable and friendly ... great combination!!! the solution with a smile and answers all my questions. Knowledgeable and friendly ... great combination!!! More

Jeff always makes the entire process seamless, and for that reason, I'll always return to this dealership. So dedicated!!! that reason, I'll always return to this dealership. So dedicated!!! More

Beat Service I ever Received thank you Brandon Lee AutoNation. See you again next time. AutoNation. See you again next time. More

Brandon Lee was my service advisor. He was friendly, efficient, and knowledgeable.He listened carefully to what I had to say and solved my issue. Service was done on time, efficient, and knowledgeable.He listened carefully to what I had to say and solved my issue. Service was done on time, More

Tredell was courteous, helpful provided 5-Star Service I'm accustomed to at Auto Nation. I'm accustomed to at Auto Nation. More

Service Advisor Julian Ruiz was helpful, friendly, and explained everything patiently. Comfortable atmosphere and friendly service. explained everything patiently. Comfortable atmosphere and friendly service. More