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AutoNation Honda Tucson Auto Mall - Service Center

Tucson, AZ

4.6
1,186 Reviews

1,186 Reviews of AutoNation Honda Tucson Auto Mall - Service Center

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October 25, 2021

I was able to make a service appointment for the next day! The work was done quickly and thoroughly and the service advisor checked on the progress with the vehicle and updated me during my short time t More

by rtmolnar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tredell Cummings
Oct 29, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 25, 2021

Excellent service, particularly service advisor Tredell. He was compassionate, understanding and provided help beyond any of my expectations. He’s a model for the best a person can be at his job. You’re fo More

by Jericho970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tredell
Oct 29, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Tucson Auto Mall. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 24, 2021

Thank you for grate service. Gragg Cheesbrough knowledgeable, friendly and helpful. Visit has been easy and painless. More

by Vladimir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Oct 26, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi Vladimir, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

October 24, 2021

Brandon Lee gave us outstanding service being very responsive to our needs. He kept us apprised of any damage they found and was very knowledgeable. More

by helengaus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Lee
Oct 26, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi Helengaus, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 22, 2021

Jon Phelps was great. He didn’t have that ‘Holier than Thou’ attitude that the other ‘advisors’ have. He was so pleasant and not pushy. More

by Hel2levin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Oct 25, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Tucson Auto Mall. We are always more than happy to assist you if anything else comes up. Take care!

October 22, 2021

The sales and service departments are very available for questions and explanations. I have had positive interactions. Customer oriented. More

by KatB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Oct 25, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

October 22, 2021

Flexible in explaining options to meet car maintenance and cost needs. Much appreciated. Did work in timely fashion. More

by Ellen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
Oct 25, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi Ellen, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 22, 2021

I had an 8 AM appointment for a fuel tank recall replacement. I received a call at 10:30 and my advisor said that they had "run out" of the part. How do you not know what your inventory status is wh More

by azknute
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon
Oct 25, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, we're disappointed to hear of the negative experience you had at our location. If you are willing to give us another chance, please reach out to us at (520) 549-2238 to speak to our manager directly.

October 21, 2021

Great fast service. Clear communication And reasonable prices. John took great care of my car and finished on time. More

by kell7327@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Oct 23, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 20, 2021

Scott was great. Took care of everything great service very happy happy with service on time. I will call for him again. Thank you More

by Suejorange
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Oct 21, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your kind review; we are happy to pass along your comments to Scott here at AutoNation Honda Tucson Auto Mall! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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