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AutoNation Honda Tucson Auto Mall
Tucson, AZ
1,726 Reviews
AutoNation Honda Tucson Mall is your go-to destination for all things Honda in the Tucson area, and is one of the largest Honda dealerships in Arizona. Located north of downtown, our dealership can be found at the Tucson Auto Mall. From the latest new Honda vehicles for sale, to our extensive and diverse used inventory, AutoNation Honda Tucson Mall has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,726 reviews
May 22, 2024
I was very disappointed in the lack of customer service on customer care from the sales manager after the mishap that occurred during my experience of buying a car. The salesman who helped me set me up wit on customer care from the sales manager after the mishap that occurred during my experience of buying a car. The salesman who helped me set me up with exactly the car I was looking for and with a good deal behind it. The car had been used as a loaner through the service department so was technically at used car price. While test driving the car, some warnings were coming up on the dash. The salesman wanted the service department to take a look so he left the car running at let the service department know. Unfortunately in 3 minutes, the car was stolen. The team was more worried about the loss of the car than the customer. The salesman was pulled to review video while I waited with no explanation, assistance or an apology. Then the salesman was sent home and I was pawned off on another salesman. At no time did the salesman manager come to speak with me to explain the situation or offer me any deals for my inconvenience. The car that I planned to buy was priced at 26,000, but because it was stolen, I was pushed to buy brand new at 31,000. I was never offered any extra perks for the inconvenience. I felt terrible for the salesman who was only trying to do what was right by the customer, and who has now most likely lost his job. I understand the loss of property, but I am confident that insurance will take care of the car being stolen. It was clear that property loss was more important than customers. The only thing that kept me from leaving and taking my business elsewhere is that I am extremely busy and the 6 hour process could not be repeated in my schedule for a couple of months. I will not recommend buying a car from AutoNation Honda to anyone. More
by krystina
Employees Worked With
Jorge the salesman was great
May 17, 2024
The dealership overall had great vibes, and both my wife and I felt that. And we're continually checked on and updated with whatever we needed. and I felt that. And we're continually checked on and updated with whatever we needed. More
by ericarvizo
Employees Worked With
Ron Tutt, Samuel Kentowski
May 16, 2024
Came in for same warranty work that was supposedly done 10 months ago. Honda Auto Nation claims condenser is the issue. No leak check performed. I had it checked by 2 other sources, no leaking condenser. 10 months ago. Honda Auto Nation claims condenser is the issue. No leak check performed. I had it checked by 2 other sources, no leaking condenser. Charged 165.00 and walked out with the same issue and they want 1300.00 to do more work, which should be warranty. Not happy More
by sdbalonick
Employees Worked With
Don't know
April 25, 2024
New car purchase. Jose was our sales person. He was great, patient, helpful and knowledgeable. We test drove a few cars. We ultimately chose a 2024 Civic. We also rece Jose was our sales person. He was great, patient, helpful and knowledgeable. We test drove a few cars. We ultimately chose a 2024 Civic. We also received the amount we wanted and expected for our trade-in. We recommend this dealer to anyone looking to buy a new Honda. More
by Dots
Employees Worked With
Jose Santiago
March 18, 2024
Elena was amazing! She took all day and after hours to help me find the vehicle I was satisfied with! Highly recommend Elena as a sales agent She took all day and after hours to help me find the vehicle I was satisfied with! Highly recommend Elena as a sales agent More
by EHarrison18
Employees Worked With
Elena, Charlie, and Martin
March 08, 2024
Dale Pierce was our salesman, and his service to us was absolutely outstanding. All you have to do is ask my wife. She asked a million questions, and Dale was so accommodating, polite, patient, and knowle absolutely outstanding. All you have to do is ask my wife. She asked a million questions, and Dale was so accommodating, polite, patient, and knowledgeable. A real, genuine, down to earth guy who I would recommend to any future customer. The other staff in the finance department were also great. I would recommend Auto Mall Honda in Tucson to anyone! More
by Brad
Employees Worked With
Dale Pierce
