AutoNation Honda Tucson Auto Mall

Came in for a new battery and was told it could be 1. 5 hours. Then in 40 minutes it was replaced and I was on my way. 5 hours. Then in 40 minutes it was replaced and I was on my way. More

What makes this Dealership so great is that my Service Manager, Greg Cheesbrough. He takes such good care of their customers. He is smart, a great communicator and always takes the time to make sure he Manager, Greg Cheesbrough. He takes such good care of their customers. He is smart, a great communicator and always takes the time to make sure he has answered all our questions. Anyone can sell a car - the Service after the sale is what keeps us coming back and referring the dealership to our friends and family. More

The sale of a car is the easy part - service is a whole other issue. I return because of my Service Writer, Greg Cheesebrough - he talks about what needs to be done - answers questions - estimates cost an other issue. I return because of my Service Writer, Greg Cheesebrough - he talks about what needs to be done - answers questions - estimates cost and time ... and keeps me informed. As a 73 year old widow, I can't express enough how many times I have given the dealership recommendations - but in truth I always mention Greg as the "icing on the cake" More

We bought our vehicle at AutoNation Honda and had a great experience. Service has always been great. Our questions are always answered and never dismissed. We will continue taking our vehicles there for serv experience. Service has always been great. Our questions are always answered and never dismissed. We will continue taking our vehicles there for service. More

Well it's the first time I've been there and it turned out to be a excellent and we will come back for service next time like the dealership out to be a excellent and we will come back for service next time like the dealership More

Very happy with service I have received since I bought the car in 2018. Always in and out in under hour and a half. Never had to re do a job. the car in 2018. Always in and out in under hour and a half. Never had to re do a job. More

Desiree in the service center has taken care of my service appointment before and she is very efficient. She calls and keeps me up to date on my car’s progress and respects the value of my time. Thank service appointment before and she is very efficient. She calls and keeps me up to date on my car’s progress and respects the value of my time. Thank you! More

I go in for service. I have not been pleased with their automates appointment system. This time they did not have my appointment in their system when I arrived even thoug I have not been pleased with their automates appointment system. This time they did not have my appointment in their system when I arrived even though I received a confirmation email. More

This was the easiest dealership I have worked with. I was in and out in 2 hours. AutoNation Honda Tucson Auto Mall Customer Service Team was efficient but also made sure that everything was covered at I was in and out in 2 hours. AutoNation Honda Tucson Auto Mall Customer Service Team was efficient but also made sure that everything was covered at the best price in town. I recommended anyone to go see More

I got an oil change and needed the alignment re-checked. Dallas was my service advisor and did not think my warranty covered the arms needed to fix the alignment problem. He kept saying that another custo Dallas was my service advisor and did not think my warranty covered the arms needed to fix the alignment problem. He kept saying that another customer had the same issues and his warranty didn’t cover it. I asked him why it wasn’t covered and he didn’t know and asked another advisor. That advisor actually took the time and said that yes my warranty did in fact cover this repair that Dallas said would cost me $1100! I will make sure that Dallas is not my service advisor the next time I make an appt. John Beeman does a great job and I will make sure he is my next service advisor! More