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AutoNation Honda Tucson Auto Mall

Tucson, AZ

Overview
Reviews
Vehicles
4.6
1,726 Reviews
AutoNation Honda Tucson Mall is your go-to destination for all things Honda in the Tucson area, and is one of the largest Honda dealerships in Arizona. Located north of downtown, our dealership can be found at the Tucson Auto Mall. From the latest new Honda vehicles for sale, to our extensive and diverse used inventory, AutoNation Honda Tucson Mall has it all. Visit our website to learn more, and schedule a test drive today.
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810 W Wetmore Rd

Tucson, AZ

85705

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Showing 1,726 reviews

July 31, 2023

Had another great service. I always have to wait for my car. My car was ready before the promised time. Way to go. Thanks More

by Hosein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
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Aug 04, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi Hosein, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 31, 2023

Thanks for many years of great service. Gregg Cheesebrough and the other advisers always explain things and make sure I get the best deals. Appreciate the free shuttle to lunch nearby - w More

by steve7701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Cheesebrough
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Aug 07, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 31, 2023

My visit to the dealership to correct a warranty item went very smoothly. My advisor worked the issue seemlessly. More

by johnsolverson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Beeman
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Aug 07, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi Johnsolverson, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

July 28, 2023

Not able to reach on phone. Vague regarding how long service will take. People waiting over 3 hrs for oil change. I waited 5 hrs for airbag test. More

by tershel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Several
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Jul 31, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hello, thank you for taking the time to leave us feedback. Please call our General Manager at (520) 549-2238 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

July 28, 2023

The service was quick and efficient, done within the time frame I was told. Waited for the work to be done in the lounge area which was clean. A service dept person actually came over and asked if anyone nee More

by thbowen68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Cheesebrough
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Jul 31, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 28, 2023

Excellent Customer service provided by my Service rider Gregg great experience in general….complete recommend More

by ArtG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Cheesbrough
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Jul 31, 2023 -

AutoNation Honda Tucson Auto Mall responded

Thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Honda Tucson Auto Mall and we hope to be of service again in the future.

July 27, 2023

They employ the best service representative we have ever met in 35 years of Honda ownership. The dealership in Tucson is clean and efficient. The work is great. More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Cheeseborough
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Jul 27, 2023 -

Don responded

Gregg Cheeseborough is the most professional, helpful service representative we have ever encountered anywhere. He helps us not only understand current repairs, but also upcoming needs.

July 27, 2023

Good service, completed in a timely manner. Kept me apprised of what was happening throughout. More

by MiMi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Cheeseborough
Report | Print
Jul 31, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi Mimi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 27, 2023

My negotiation experience was positive. No pressure. Sales agent and manager were friendly and easy to communicate with. More

by Chuck S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Murillo
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Jul 31, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi Chuck, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 27, 2023

No problem with dealer. Service has a lot to be desired. Not impressed. Never again. More

by Rsouppol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
This was a recall.
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Jul 31, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

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