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AutoNation Honda Tucson Auto Mall

Tucson, AZ

Overview
Reviews
Vehicles
4.6
1,726 Reviews
AutoNation Honda Tucson Mall is your go-to destination for all things Honda in the Tucson area, and is one of the largest Honda dealerships in Arizona. Located north of downtown, our dealership can be found at the Tucson Auto Mall. From the latest new Honda vehicles for sale, to our extensive and diverse used inventory, AutoNation Honda Tucson Mall has it all. Visit our website to learn more, and schedule a test drive today.
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810 W Wetmore Rd

Tucson, AZ

85705

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Showing 1,726 reviews

April 25, 2025

I left my vehicle at the dealership on Monday at about 10:45 A.M. Left there over night with the expectation of it being ready first thing in the morning. When we arrived the next day it was not finished. More

by doogantoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam
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April 22, 2025

I did not feel pressured or swindled by the dealers. They were very helpful and honest about the process and what was negotiable and what was not. I did feel pressured and lied to by the finances/war More

by Oregon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Cook, Aaron Blom, Jason
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Apr 25, 2025 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you very much for sharing these comments. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (520) 549-2238.

April 18, 2025

I have always had great service at Honda AutoNation. I schedule my appointments with John Beeman, Service Advisor. John is professional, knowledgeable, courteous, and helpful. He goes out of his way to More

by srjr129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Beeman
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Apr 21, 2025 -

AutoNation Honda Tucson Auto Mall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

April 16, 2025

Got service for my Ridgeline. Setting it up was easy, the staff was friendly, helpful and efficient. I recommend working with them. More

by vour77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Apr 19, 2025 -

AutoNation Honda Tucson Auto Mall responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 03, 2025

AutoNation resolved my issues with the tire efficiently and satisfactorily. Their personnel were friendly and informative from the purchase of the new car last November to the service issues with our tire. More

by toldean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Anaya (sales), John & Corey (service reps)
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Apr 08, 2025 -

AutoNation Honda Tucson Auto Mall responded

Hi, we appreciate you taking the time to leave us a response! Feel free to stop by if you ever need any more help.

April 03, 2025

AutoNation resolved my issues with the tire efficiently and satisfactorily. Their personnel were friendly and informative from the purchase of the new car last November to the service issues with our tire. More

by toldean
Recommend Dealer
Yes
Employees Worked With
Carlos
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Apr 08, 2025 -

AutoNation Honda Tucson Auto Mall responded

Hi Toldean, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 31, 2025

Automation was outstanding in all ways Eddie and Kay did everything and went beyond any expectations in helping us buy our new car! I can not say enough great things about both of them. I would highly recom More

by Budjames
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kat and Eddie
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Apr 05, 2025 -

AutoNation Honda Tucson Auto Mall responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Honda Tucson Auto Mall and we hope to be of service again in the future.

March 26, 2025

I had a great experience on Wetmore Rd Tucson Az. Relaxed friendly atmosphere. My sales person Eddie Holguin was so professional and made sure I got what I wanted. He did not pressure me but gave me More

by Youhoo05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie’s Holguin
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Mar 28, 2025 -

AutoNation Honda Tucson Auto Mall responded

Thanks so much for the warm recommendation of the team here at AutoNation Honda Tucson Auto Mall. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 25, 2025

They scheduled to have 4 ‘recall’ jobs done without checking g to see if parts in stock. Kept car all day and said would call next day when parts would arrive. It’s been three days, and two calls to More

by Srs428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg
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Mar 27, 2025 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

Mar 27, 2025 -

Srs428 responded

I have called Greg 4 times without him responding. I have made two requests to speak to the service manager without a response. The situation is that i have TWO SAFETY recall jobs that’s need to be done and i have not been able to talk to the service advisor or the service manager. I am completely disgusted by this organization. Who schedules recall jobs without checking to see if the parts are in stock?

Mar 27, 2025 -

Srs428 responded

I have asked to speak to the service manager and she has made no attempt to contact me. If this forum is ineffective I will move to others as well as the BBB. How hard is it to call someone? I have been courteous and polite, but have encountered incompetence and defensiveness. The last time I requested ton speak to the service manager the representative just ‘hung up’ on me.

Mar 28, 2025 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

March 18, 2025

No further comment for yesterdays visit to the AutoNation service center as everything went well. Juan Alvarez was great to work with as he was very nice and thorough in explaining what my auto needed. More

by arizonaal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Alvarez
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Mar 21, 2025 -

AutoNation Honda Tucson Auto Mall responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Tucson Auto Mall. Feel free to stop by if you ever need any more help.

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