Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

AutoNation Honda Thornton Road - Service Center

Lithia Springs, GA

4.3
453 Reviews

453 Reviews of AutoNation Honda Thornton Road - Service Center

Sort by
December 09, 2022

Not much to say. The front office intake is less chaotic and I find the attitude of the team more professional. More

by hhampden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raj
Report | Print
December 09, 2022

Terrible services and prices are through the roof! dont go there . Call your local mechanic.and compare prices. More

by SMITH8456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
ramas
Report | Print
Dec 12, 2022 -

AutoNation Honda Thornton Road responded

Hi, we are deeply disappointed by your experience at AutoNation Honda Thornton Road. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (770) 674-6078 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Dec 12, 2022 -

SMITH8456 responded

I already spoke to the general manager and I still feel the same.

December 06, 2022

The wait time is kinda long but the service is great overall. I will continue to bring my car to this location. More

by linda.capell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr.Ram
Report | Print
November 28, 2022

Great Customer Service and fast turn around on new timing belt and new brakes. Gave me a lift home instead of waiting also! More

by jeffreyprosser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory and New Service Manager
Report | Print
November 24, 2022

My oil change experience was great! Not a long wait time and the service advisor working with me was courteous and very knowledgeable. The dealership stays in touch by email and occasi More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Brovont, Merwing Olivar
Report | Print
November 21, 2022

Professional and courteous service that these guys provided. one of the best in Atlanta. Comfortable environment. We can sit back and forget that you gotta be there for at least 30 to 45 minutes.. f More

by Carl_parsons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Team of workers
Report | Print
November 18, 2022

Always a quick, clean, efficient and professional when I take my car to be serviced here. More

by Smccants3224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
November 17, 2022

Outstanding service from ownership of the car to maintenance of the car they get you in quickly and are easy to deal with More

by Stephanieschob2014tavio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tod? Service advisor
Report | Print
November 14, 2022

I was very pleased with my service and the staff at Autonation Honda. The staff was professional. I would highly recommend having your service needs met at Auto Nation Honda Thornton Road. More

by cynt.nichols1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Report | Print
November 06, 2022

Bad communication skills, had to order a kit which helps in replacing a timing chain, repairs delayed I was told they were too busy, tech called out the next day and a week later had to take back check engi More

by joeynesbitt314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Landon
Report | Print
Nov 14, 2022 -

AutoNation Honda Thornton Road responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (770) 674-6078 to discuss what we can do to help.

1
...
12
13
14
...
46