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AutoNation Honda Thornton Road

Lithia Springs, GA

Overview
Reviews
Vehicles
4.5
788 Reviews
As one of the largest Honda dealerships in the Atlanta area, AutoNation Honda Thornton Road can cater to all of your automobile needs. Our showroom is located in Lithia Springs, just off of Thornton Road. Featuring one of the largest inventories of new and used Honda cars, trucks, and SUVs around, AutoNation Honda Thornton Road is the go-to place for all things Honda. Whether you're experiencing a Honda for the first time, or are a long-time Honda owner, our team at AutoNation Honda Thornton Road looks forward to your visit!
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1979 Thornton Road

Lithia Springs, GA

30122

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Showing 788 reviews

November 14, 2022

I was extremely happy with my sales person Virgie. I was less than impressed with the used car manager. I called 4 times he never returned my calls. I was charged $200 for them to a car from 1 hour a More

by angiesmith007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Virgie Mitchell, John
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Nov 18, 2022 -

AutoNation Honda Thornton Road responded

Hi, we are deeply disappointed by your experience at AutoNation Honda Thornton Road. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (770) 674-6078 to discuss what we can do to help.

Nov 22, 2022 -

angiesmith007 responded

I am still in town from hurricane homelessness. I have contacted this dealership for 5 days running sometimes twice a day. Have talked to sales stating he was there eating Thanksgiving dinner at one time. I have left messages his machine 2 times and the floor manager even once. Just called & asked if he was there I was told yes and ended up talking to his machine again. Knowing they have caller ID and know it is me. This was done to me when I 1st bought my car and now with this problem. This time I have made 6 calls with NO RESPONSE. I would like this problem solved or atleast a call stating the are not willing to work with me.

November 14, 2022

The salesman was awesome, very patient and eager to cater to what I was looking for in a vehicle! More

by Brandy ward
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitchum, jamar
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November 12, 2022

Tyler did a great job at helping me get my brand new 2022 Honda Pilot. This dealership really works with you and they are so friendly More

by Latoyabenjamin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler,
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November 08, 2022

My experience at the AutoNation Honda was the best experience I ever had. Very helpful! More

by Jeremy Cleckler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond
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November 07, 2022

Dino and his team made my buying experience an easy, quick, and enjoyable one. Will definitely reach back out to them in the future for my Honda needs. Thanks More

by nickmoon81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino
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November 06, 2022

Bad communication skills, had to order a kit which helps in replacing a timing chain, repairs delayed I was told they were too busy, tech called out the next day and a week later had to take back check engi More

by joeynesbitt314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Landon
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Nov 14, 2022 -

AutoNation Honda Thornton Road responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (770) 674-6078 to discuss what we can do to help.

November 05, 2022

Service was great quick and easy went in to the dealership was greeted by Landon and he checked me in review what was needed to be complete and within 2 hrs I was done More

by Honda12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Landon
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November 05, 2022

Despite showing up 15 minutes early and being told I was "next in line", I had to wait over 2 hours before they started the oil change and the tire rotation on my car. I got only one update during this time More

by Laura
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Can't remember
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Nov 13, 2022 -

AutoNation Honda Thornton Road responded

Hi Laura, we are deeply disappointed by your experience at AutoNation Honda Thornton Road. If you'd like, please contact our General Manager at (770) 674-6078. We'd appreciate the chance to make your experience a positive one.

November 05, 2022

Samantha was great! She was communicative and even helped me get the best price for my service request! More

by Ms. Tee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha
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November 03, 2022

The service was excellent, courteous, and timely. The staff made an extra effort to consider my schedule. More

by evezimmerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Landon, Lisa Parasrami
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