AutoNation Honda Spokane Valley

Logan was knowledgeable, friendly and listened to me. I would rate him Excellent. It did take a lot of waiting on my part to sign the paper work because of a line of customers before me. It seemed too I would rate him Excellent. It did take a lot of waiting on my part to sign the paper work because of a line of customers before me. It seemed too long. More

Did a great job on the install of my cargo carrier. Only issue I had was that they told me one price before the installation and up charged me because I had a coupon for 15%. Only issue I had was that they told me one price before the installation and up charged me because I had a coupon for 15%. More

Seems to be in decline. Dropped off for oil change at 10am and asked how long it would take, I was told it would take about 2 hours. When the adviser verified the number to Dropped off for oil change at 10am and asked how long it would take, I was told it would take about 2 hours. When the adviser verified the number to call upon completion, I informed him that my wife was in meetings and in and out of phone service and had him write my contact number down. After 2 hours of errands with my friend that was gracious enough to give me a ride, I went back to the dealer. I was told that they weren't quit done. It was not in the garage, so I said they haven't started have they. He sheepishly said, "no we only have one tech today, we will call you when it's done". Well, they didn't call me, they called my wife, because of the delay in getting the word to me, I missed my opportunity to get a ride back with my friend and had to pay for a ride back. Then the service rep didn't know who I was when I picked it up. When I picked it up, they said it needed a transmission service and throttle body service. If they had done the oil change in a timely manner and notified us of the other work, we would have had them do it then. When I asked how they determine that the throttle body needs cleaned I was told that they visually inspected it, but in the inspection video there is no sign of that happening. More

The service department was able to get my CRV in the same day and had the problem solved in a couple of hours! day and had the problem solved in a couple of hours! More

Very straight forward with everything when maintenance is needed have never been given the run around. Everything done in a timely manner. needed have never been given the run around. Everything done in a timely manner. More

This is not the first car I have bought from AutoNation in the Spokane Valley Washington. I am a return customer because the incredible service I receive. I also return because I can trust that the vehicl in the Spokane Valley Washington. I am a return customer because the incredible service I receive. I also return because I can trust that the vehicle I buy from AutoNation will not leave me stranded on the side of the road. I have purchased used and new cars from this location and have had nothing but the best experience. My most recent purchase is a brand new 2023 Honda Passport Elite. I received excellent help in choosing my new car. The salesman was helpful without being pushy at all. I love the Passport and could not have asked for a better car. More

AutoNation Honda does a great job keeping my 15 year old Civic running well. Jeremy Guthas was very courteous and explained everything done for my car. Thank you. Civic running well. Jeremy Guthas was very courteous and explained everything done for my car. Thank you. More

I was having my 100k mile service done and as most folks, I was a bit nervous. Everyone I interacted with helped to make the process go smoothly and easily. The team gave good feedback to help me make the be I was a bit nervous. Everyone I interacted with helped to make the process go smoothly and easily. The team gave good feedback to help me make the best decision. I truly appreciated all of their commitment and effort to provide top quality service. Thank you! More

Easy to make a reservation and easy to check in, friendly, helpful. Explained everything and help set up iPhone with dashboard. friendly, helpful. Explained everything and help set up iPhone with dashboard. More

This is the second time we have taken our cars to the detail shop. They have done an excellent job both times. We would highly recommend them if you want to get you car detailed. detail shop. They have done an excellent job both times. We would highly recommend them if you want to get you car detailed. More