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AutoNation Honda Spokane Valley

Spokane, WA

4.6
632 Reviews
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8201 E. Sprague Ave.

Spokane, WA

99212

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Showing 632 reviews

September 14, 2021

Went in for oil change and tire rotation, and to have small air leak back rear tire fixed. Got the oil change , but t. The tire rotation was not done. The leak was fixed, but air pressure was not brough More

by Glenn
Recommend Dealer
No
Employees Worked With
dave
Sep 16, 2021 -

AutoNation Honda Spokane Valley responded

Hi Glenn, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 850-9357 to discuss what we can do to help.

September 12, 2021

Worst experience in car buying. I will never use AutoNation again. Sales and service department did not meet any expectation of quality. Certified pre owned inspection was a lie. Sold me the vehicle More

by stretch121
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales and service dept
Sep 15, 2021 -

AutoNation Honda Spokane Valley responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Honda Spokane Valley take our reviews very seriously. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (509) 850-9357 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

September 06, 2021

I had run over a huge stone with part of my vehicle and I was worried that I had damaged something in the undercarriage of my car. I took it on the same day to this dealership without an appointment and one More

by vn3girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitchell
Sep 08, 2021 -

AutoNation Honda Spokane Valley responded

Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 04, 2021

Online appointment booking tool does not give clear pricing info. Cost of basic service much higher then anticipated. This is In reference to check out service advisor More

by Moto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jerry Bick
Sep 06, 2021 -

AutoNation Honda Spokane Valley responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 850-9357 to discuss what we can do to help.

September 03, 2021

Appointment was cheerfully scheduled on the phone by a real person, and service was available within a few days. As my service agent, Mervin's manner couldn't have been more professional. He treated me More

by Di
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mervin
Sep 06, 2021 -

AutoNation Honda Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 28, 2021

Bought the vehicle here three years and 90,000 miles ago. Responsive customer service. Fast service. Helpful with getting a rental. Will be buying next vehicle here. More

by Nunayerbiznas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember?
Sep 04, 2021 -

AutoNation Honda Spokane Valley responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

August 27, 2021

We are very pleased with the service received, no problem with scheduling our service. They took care of us promptly, very pleased with the service. No problems, More

by jrbouffard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Bick
Sep 04, 2021 -

AutoNation Honda Spokane Valley responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Sep 04, 2021 -

jrbouffard responded

We will consider you again always!

August 27, 2021

Excellent service, knowledgeable and friendly staff. I needed a quick, unscheduled repair, and they rapidly got the necessary part and installed it. More

by magneglide
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Winkler, John Ferry, Jerry Bick
Sep 03, 2021 -

AutoNation Honda Spokane Valley responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 25, 2021

This is the third car I have been involved in purchasing from a AutoNation dealership and they all have been the best buying experience that I have had. As for Honda Spokane Valley it was a excellent experi More

by George
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus, Brian and James, Jerry Bick
Aug 30, 2021 -

AutoNation Honda Spokane Valley responded

Hi George, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Spokane Valley! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

August 20, 2021

Everyone very friendly, helpfull and knowledgeable. This is the 2nd time I have used this dealership and will highly recommend to others. I am very happy with my experience and very happy with my new vehic More

by Gmilam99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron, Chase, Sam
Aug 27, 2021 -

AutoNation Honda Spokane Valley responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Honda Spokane Valley. Don't hesitate to call us if you ever need anything. Be safe on the road!

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