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AutoNation Honda Spokane Valley

Spokane, WA

4.6
632 Reviews
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8201 E. Sprague Ave.

Spokane, WA

99212

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Showing 632 reviews

December 12, 2021

Always friendly and the service is great. They tell you what you need now or in the future and lets you choose to go with it or not. My CR-V is always in tip top shape and always runs great with their ser More

by kristina.scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Hernandez
Dec 14, 2021 -

AutoNation Honda Spokane Valley responded

Hi Kristina, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda Spokane Valley. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

December 12, 2021

This was a great car buying experience. The Staff took time to explain details of the loan process. Fast, efficient and they got me a great rate. I would highly recommend AutoNation Honda. More

by rvsimons
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Bick, Sydney Thorp
Dec 14, 2021 -

AutoNation Honda Spokane Valley responded

Hi, we are pleased to hear you had such a positive experience with us. We appreciate your recommendation of AutoNation Honda Spokane Valley and we hope to be of service again in the future.

December 08, 2021

This is our fifth car from AutoNation Honda. I chose my car online that morning, had immediate, friendly, and no-pressure contact from Justin. I completed my financing paperwork and came in to sign for th More

by Marey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin and the nice man in finance
Dec 11, 2021 -

AutoNation Honda Spokane Valley responded

Hi Marey, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 06, 2021

good customer service i recommend to perch a new car in this dealer tankyou my frend More

by juanjimenez19830411
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Bick, Sydney Thorp
Dec 10, 2021 -

AutoNation Honda Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Honda Spokane Valley and we hope to be of service again in the future.

December 05, 2021

We loved buying our HR-V at the dealership. We were taken good care of. When we brought the car in for the first service, they were very friendly and efficient. We were very satisfied, until we got More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department
Dec 10, 2021 -

AutoNation Honda Spokane Valley responded

Hi Kevin, we are deeply disappointed by your experience at AutoNation Honda Spokane Valley. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (509) 850-9357 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

Dec 10, 2021 -

Kevin responded

I did try to call the general manager, Justin, in hopes that there was some misunderstanding. He is out of town for a few days, but hopefully I can speak to him when he returns.

December 03, 2021

I have used this dealer for 20 years and feel they are honest and l have never felt pressured to have extra work done. My first minor disappointment with this visit was they didn’t wash my car🙁 More

by mapapetrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David, Sydney Thorp
Dec 07, 2021 -

AutoNation Honda Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 02, 2021

I took my CRV in for its 45 day checkup and the service representative was waiting at the door. He was friendly and courteous. I explained what they were going to do and it took about an hour to complete a More

by luitend
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Bick
Dec 06, 2021 -

AutoNation Honda Spokane Valley responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

November 30, 2021

The staffs are very kind and very helpful. They treat me like their own family and help me with everything I needed. More

by Ehthawmoo7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Nemri, Jerry Bick, Sydney Thorp
Dec 04, 2021 -

AutoNation Honda Spokane Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 30, 2021

A very pleasant experience. Kind and helpful staff. Josh Guerra was great to work with. More

by db
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Guerra, Jerry Bick, Sydney Thorp
Dec 04, 2021 -

AutoNation Honda Spokane Valley responded

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

November 29, 2021

Service was excellent and professional! My questions were answered in a very understandable, courteous manner More

by aldrichmybiz
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Bick
Dec 03, 2021 -

AutoNation Honda Spokane Valley responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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