AutoNation Honda Spokane Valley

The entire experience was pleasant. I appreciate the thoughtful sales team as well as the finance team. I recommend AutoNation Honda to anyone interested in purchasing a car. thoughtful sales team as well as the finance team. I recommend AutoNation Honda to anyone interested in purchasing a car. More

We have been treated with great kindness and thorough work on our cars. They gave us a loaner car for about a month while waiting for parts to repair our van. work on our cars. They gave us a loaner car for about a month while waiting for parts to repair our van. More

Everyone was excellent on my purchase. They worked with me every step of the way. Even went out of the way by helping me return a rental car I had and bringing me back to the dealership. me every step of the way. Even went out of the way by helping me return a rental car I had and bringing me back to the dealership. More

My visit was for a six week checkup since our purchase of a Honda HRV. The service and check-up were done in less than 3o minutes. Jerry was very pleasant and helpful. He explained all of the service that wa a Honda HRV. The service and check-up were done in less than 3o minutes. Jerry was very pleasant and helpful. He explained all of the service that was performed and also told me the cost of oil changes and other services that will be required over the life of our car. He made me feel that I was important. More

Having our Pilot serviced at AutoNation Honda is always a pleasure. David is our service writer and always explains what our vehicle needs in plain English. He even got me a loaner car with no prior notice pleasure. David is our service writer and always explains what our vehicle needs in plain English. He even got me a loaner car with no prior notice and had the work done BEFORE the promise time. Bravo! More

They got my car in a day early to fix. Very much Appreciate it. Dave was nice Appreciate it. Dave was nice More

I was in and out in 2 hours, Trade appraised, test drive, and out the door with my new vehicle all in 2 hours. I was very happy with the speed. and out the door with my new vehicle all in 2 hours. I was very happy with the speed. More

I was a very complicated customer Sean made the experience so easy honestly very thankful for choosing them I would recommend experience so easy honestly very thankful for choosing them I would recommend More

I had a small door ding from a recent wind storm. They looked at it and offered to fix it the same day. They were done in an hour and it looks great. I’ve always had good service in their service depart looked at it and offered to fix it the same day. They were done in an hour and it looks great. I’ve always had good service in their service department. Their folks are polite and they clean the car very nicely after routine servicing. More

Car sluggish to start, recommended I purchase a new battery which I did for peace of mind which I agree with. However problem is still persisting and service writer agreed that car started a bit slug battery which I did for peace of mind which I agree with. However problem is still persisting and service writer agreed that car started a bit sluggish when HE started it, yet made no additional recommendations. Now several days later I WAS STRANDED CAUSE GOD xxxx CAR WOULDN'T START. . thank you very much for not taking extra precautions or using your expertise to tell me that oh it started pretty abnormal. IT'S LIKE THEY JUST WANTED ME OUT OF THERE!!! I would have appreciated additional recommendations into this matter at the time. Also noted that the paper work says customer didn't want 2 items done which those 2 items were never addressed to me. This is based only on one visit. But don't let that deter you from visiting this place. I would give a 5 start for the rest of my MANY visits. I suppose they can't all be great. Oh well. This is still my go to location. They do great work. Friendly staff. I'm frustrated but I mean it that they've been awesome every other time. Thank You! More