AutoNation Honda Spokane Valley
Spokane, WA
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Since the time I walked in I have been treated above 100%. My most recent visit involved the service staff and they are just as professional as the sales staff. Clear concise communication. And, they ha 100%. My most recent visit involved the service staff and they are just as professional as the sales staff. Clear concise communication. And, they had me back on the road in no time. More
Thank you AutoNation Honda for making my Son's first car buying experience a great one!! Josh, James and Brian went above and beyond in making sure I got exactly what I wanted and at the price I wanted. Th buying experience a great one!! Josh, James and Brian went above and beyond in making sure I got exactly what I wanted and at the price I wanted. There were no hidden suprises or costs or high pressure gimmicks. It was a very relaxed expierience and my Son was very happy with his new ride!! We will be back in the future and highly recommend this dealership for a no hassel honest expierience!!! You guys are great!! More
Excellent communication regarding when car would arrive, reviewing of systems, and it’s the second car I have purchased from Justin Daniels via telephone conversations. I live in Bellevue, Wa and drove 280 reviewing of systems, and it’s the second car I have purchased from Justin Daniels via telephone conversations. I live in Bellevue, Wa and drove 280 miles with other Honda for trade in on new vehicles. More
Service for my vehicle has always been excellent. The staff is friendly, courteous and respectful of my needs. I would recommend them to anyone. The staff is friendly, courteous and respectful of my needs. I would recommend them to anyone. More
Great staff and service. Was quick and got out within an hour. Disappointed they were short staffed and didn't get my car washed but I understand. Was quick and got out within an hour. Disappointed they were short staffed and didn't get my car washed but I understand. More
Apologised for not washing vehicle - due to staff shortage - but waiting area in front was very busy with presumably sales people and others with no customers! Don't know how you structure your orga shortage - but waiting area in front was very busy with presumably sales people and others with no customers! Don't know how you structure your organization but to the unsophisticated onlooker you had staffing in the wrong departments! Appears to me that customers are captive once sales are achieved! End of story! More
Had a great experience at Autonation honda Spokane Valley when we bought our 2022 Honda CRV Hybrid! Was greeted immediately when we walked in, and ended up walking out with a new car! We were surprised the when we bought our 2022 Honda CRV Hybrid! Was greeted immediately when we walked in, and ended up walking out with a new car! We were surprised they had any inventory at all. The financing process is like buying a house now (haven't financed a vehicle in a long while), but was a good experience. Got the car despite having our credit frozen. Not sure how that came about, but it got unfroze the following day and the loan went through. Had the first (free) service last month, basically for them to say Hi and me Hi back. Best part about that was NO waiting. Other dealer service centers are weeks if not months out, and they are understaffed due to Covid. One final thought, our salesperson (can't recall his name) said he would get us a free tank of gas as the car we traded in had a full tank. I haven't asked about it, but he has not followed up reminding me to come in and get my free fillup! From below, don't know who Jerry Bick is, and he was the only option on 'Rate People You Worked With', so rated him 3 stars. Glad we bought from Auto Nation Honda Spokane Valley! More