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AutoNation Honda Spokane Valley

Spokane, WA

4.6
632 Reviews
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8201 E. Sprague Ave.

Spokane, WA

99212

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Showing 632 reviews

September 29, 2022

Staff is always very friendly and courteous. My car has 150,000 miles and I have no issues. More

by Dawnster68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember
Oct 04, 2022 -

AutoNation Honda Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 28, 2022

I have been using this service center for years. I have always felt confident in their assessment and service for my vehicles. I thank them for trouble shooting and fixing my current Honda CRV. More

by caryl
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Oct 04, 2022 -

AutoNation Honda Spokane Valley responded

Hi Caryl, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 28, 2022

Setting up my service appointment was very easy to do online after hours. They explained everything they were doing and kept me informed on cost. Even washed my car. Great job. More

by Tooney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Oct 03, 2022 -

AutoNation Honda Spokane Valley responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 28, 2022

Very responsive. No wait other than what’s expected. Everyone I came across was courteous and said hello. They washed my car. Cost was less than expected. More

by Gynnef
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave?
Oct 04, 2022 -

AutoNation Honda Spokane Valley responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 27, 2022

Amazing experience. Kindness from the beginning information snd an easy kss as I'd back fedling More

by Pvdwilde
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian and Tanner
Oct 03, 2022 -

AutoNation Honda Spokane Valley responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

September 27, 2022

The service was done within the estimated time and cost. The waiting room was comfortable and the restroom was clean and easily found from the room. The coffee was kept fresh and full during my wait. All More

by mabeye09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taya Allen
Oct 03, 2022 -

AutoNation Honda Spokane Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

September 26, 2022

Very helpful, competitive pricing, took really good care of vehicle, very friendly and knowledgeable staff More

by patricklutrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Sep 30, 2022 -

AutoNation Honda Spokane Valley responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

September 26, 2022

Got my Pilot in promptly when I had some concerns and needed it checked. They ran a full diagnostics, fixed my problem, and even washed my car in only a few hours. Friendly knowledgeable staff. Five st More

by MG
Recommend Dealer
Yes
Employees Worked With
Sorry I don't remember any specific names from my last visit.
Oct 02, 2022 -

AutoNation Honda Spokane Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 25, 2022

Great experience, the process went very smooth and quick. Our Salesman, Sam, was super knowledgeable about the car we were looking at. I would definitely recommend this dealership to anyone. 5-star experi More

by Clint and Mindi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Nemri
Sep 29, 2022 -

AutoNation Honda Spokane Valley responded

Hello there! We are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

September 24, 2022

Be prepared to spend at least 2. 5 hours it takes forever other than that everything else is good More

by paulthiosh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Sep 29, 2022 -

AutoNation Honda Spokane Valley responded

Hi Paulthiosh, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 850-9357 to discuss what we can do to help.

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