AutoNation Honda Spokane Valley

This was my first big purchase and I wasn't able to bring anyone with me to help me with the process or look at cars, so I did a lot of research beforehand and I told Mike exactly what I was looking for and anyone with me to help me with the process or look at cars, so I did a lot of research beforehand and I told Mike exactly what I was looking for and we only looked at what I was looking for. Mike and everyone at Autonation Honda were incredibly helpful and patient while I asked a million questions and thought everything over. And even though it was a used car so they don't negotiate on the price, Mike still went and asked the manager anyway if there was anything we could do! I would recommend Mike Magee with AutoNation Honda for any first time buyer. It made a stressful experience just so much easier. More

I paid $326 to get my driver’s side door lock mechanism replaced, but it still doesn’t work. replaced, but it still doesn’t work. More

The dealership is great at selling vehicles, not so great at servicing them - in my experience. I bought a 2008 Hyundai Sonata in January 2023 and immediately noticed a squeak under the passenger side front. at servicing them - in my experience. I bought a 2008 Hyundai Sonata in January 2023 and immediately noticed a squeak under the passenger side front. I have now had the vehicle into the shop to address this issue six times and STILL have no resolution. No call back as promised. The first manager I talked to following my last review told me he would offer a loaner car if he could have mine to work on for a couple days - he never called me back - come to find out he no longer works there. When I talked to another technician there, he also told me he would call me back to schedule an appointment - he never called me back either. More

I took my outback Subaru in for a full detail. Al was the person that I talked with, and explained pricing before I made the appointment. I was very very happy with the look of my outback SUV when Al was the person that I talked with, and explained pricing before I made the appointment. I was very very happy with the look of my outback SUV when I retrieved it the day of the detail appointment —-very clean both inside and out. I have taken my Subaru to this location for detailing on several occasions, and have always been very pleased with the experience. More

We made an appointment to see Logan and he was very nice and friendly. He was very well versed in the operation of the CRV. Everyone at the dealership was very friendly. We were there late into a Friday eve and friendly. He was very well versed in the operation of the CRV. Everyone at the dealership was very friendly. We were there late into a Friday evening and everyone was okay with us finishing buying the car. We will definitely do business there again. More

Super Service! Good people, easy scheduling, clean and I can get some work done. Yahh hoo! Good people, easy scheduling, clean and I can get some work done. Yahh hoo! More

I had my CR-V in for tire change (4/13/23) my drivers door was damaged and I’m still waiting for a call to fix this door was damaged and I’m still waiting for a call to fix this More

My car salesman, Sam N was very outstanding. He went out of his way to find something that I would consider buying. And his sales approach was non stressful and enjoyable He went out of his way to find something that I would consider buying. And his sales approach was non stressful and enjoyable More

I bought a Prius 2012 from this dealership in 2019 and have been taking the car there for regular servicing ever since. My past experiences were great! However, my last service appointment was substandard have been taking the car there for regular servicing ever since. My past experiences were great! However, my last service appointment was substandard. The service team missed the multi-point inspection so I asked the service agent to complete it. The car was returned to me shortly after with a hand written service summary showing that everything in the inspection passed the test. As I left the leadership, the TPMS light came on. I reported my dissatisfaction to the dealership. A manager followed up with a call and suggested that his manager will follow up with another call to remediate the issue. It's been almost a month and I have yet to hear from the dealership. This is rather unusual because my past experience here have been great. More

Very friendly and asked multiple times to contact them with any questions or concerns. I have bought multiple cars from them and they have been very helpful and transparent. with any questions or concerns. I have bought multiple cars from them and they have been very helpful and transparent. More